Product owner
hace 4 meses
Purpose :
To ensure the successful implementation and maintenance of the ServiceNow product to meet DNV BUSINESS ASSURANCE's needs by collaborating with relevant stakeholders and achieving the objectives of the work pack.
Responsibilities :
Project Delivery Ownership: Lead the delivery of ServiceNow projects, ensuring alignment with concurrent initiatives across other project teams within the Superior Customer Experience (SCE) Program at DNV Business Assurance. Requirement Gathering and Backlog Management : Gather requirements, manage the product backlog, and validate DNV BUSINESS ASSURANCE BA’s priorities and needs. Vision and Roadmap Development : Support towards vision and roadmap development along with the program manager to be fulfilled by the development teams, ensuring alignment with business goals and strategic objectives. Stakeholder Communication : Act as the primary contact between stakeholders and development teams to ensure clear communication and understanding. ServiceNow CSM Module Implementation : Oversee the design and implementation of the ServiceNow Customer Service Management (CSM) module, ensuring it meets business requirements and industry standards. Stakeholder Collaboration : Work with internal and external stakeholders, including consulting teams, to maximize product value. Continuous Improvement and Maintenance : Lead the continuous development, deployment, and maintenance of ServiceNow capabilities in CSM to improve customer service operations and overall customer satisfaction in line with the SCE Program vision. DNV is an Equal Opportunity Employer and gives consideration for employment to qualified applicants without regard to gender, religion, race, national or ethnic origin, cultural background, social group, disability, sexual orientation, gender identity, marital status, age or political opinion. Diversity is fundamental to our culture and we invite you to be part of this diversity.Preferred Qualifications:
Education :
Bachelor’s or master’s degree in computer science, Information Systems, Business Administration, or related field. ServiceNow Certified Implementation Specialist (CISCSM) certification.Experience :
Minimum of 3 years of experience as a Product Owner or similar role, focusing on ServiceNow and Customer Service Management. Experience supporting Customer Service, Sales Support, Technical Support, or Contact Center units. Proficiency with Agile/Scrum methodologies and tools.Technical and Functional Knowledge:
Strong hands-on experience with ServiceNow, particularly in the Customer Service Management module. Proficiency in managing workflows, business rules, UI policies, and other ServiceNow components. Deep understanding of customer service processes and case management best practices. Experience in implementing and optimizing customer service solutions.Other Skills:
Excellent communication skills with the ability to work effectively with cross-functional teams. Strong analytical and problem-solving abilities. Proven track record of managing complex projects and delivering high-quality results.-
Product Owner
hace 3 semanas
Barcelona, España Akuaro A tiempo completoProduct Owner (100% Remoto)Nuestro partner, una empresa líder en software de reservas online en el sector de tours y actividades, está en búsqueda de un/a Product Owner apasionado/a y experimentado/a para unirse a su equipo. Esta empresa internacional y en constante evolución está impulsando el mercado con sus soluciones de pago y reservas, y busca a un...
-
Product Owner
hace 3 semanas
Barcelona, España Akuaro A tiempo completoProduct Owner (100% Remoto)Nuestro partner, una empresa líder en software de reservas online en el sector de tours y actividades, está en búsqueda de un/a Product Owner apasionado/a y experimentado/a para unirse a su equipo. Esta empresa internacional y en constante evolución está impulsando el mercado con sus soluciones de pago y reservas, y busca a un...
-
Product Owner
hace 6 días
Barcelona, España Akuaro A tiempo completoProduct Owner (100% Remoto)Nuestro partner, una empresa líder en software de reservas online en el sector de tours y actividades, está en búsqueda de un/a Product Owner apasionado/a y experimentado/a para unirse a su equipo. Esta empresa internacional y en constante evolución está impulsando el mercado con sus soluciones de pago y reservas, y busca a un...
-
Product Owner
hace 4 semanas
Barcelona, Barcelona, España Amaris A tiempo completo¿Qué es un Product Owner?El Product Owner es un profesional clave en el desarrollo de productos, responsable de definir y priorizar el backlog del producto, asegurando la alineación con la visión y estrategia de la empresa.Responsabilidades del Product Owner:• Definir y priorizar el backlog del producto• Liderar la planificación y ejecución del...
-
Product Owner
hace 1 día
Barcelona, España Nkip A tiempo completoDESCRIPCIÓNOur client is a company that is part of an American multinational group and is dedicated to software development with a focus on the healthcare sector. We are looking for a Product Owner to join their global team in Barcelona.As Product Owner, you will be responsible for defining the roadmap and development of the product, extending and enhancing...
-
Product Owner
hace 5 meses
Barcelona, España Q-Tech A tiempo completo**Descripción** We are looking for a Product Owner for strengthen the development of digital services in the area of app and cloud technologies supporting the organization cost effectively in the accurate implementation of software product developments reliably on time in a sustainable manner. Our client is a Health Technological Hub located in Barcelona...
-
Product Owner
hace 5 meses
Barcelona, España Innovating 2Gether A tiempo completo**¿Qué buscamos?**: Te buscamos a ti, si eres un/a Product Owner con una experiência mínima de 3 años, para trabajar para una importante empresa IT. ¿Encaja con tu trayectoria y expectativas profesionales? ¡Estamos deseando conocerte! Trabajamos con las mejores empresas de nuestro sector. Como Product Owner tus funciones y responsabilidades van a...
-
Product Owner
hace 5 meses
Barcelona, España Grupo Planeta A tiempo completoAt DeAgostini we are currently looking for a **Product Owner** to join our team in Barcelona. **_What you will do:_** Reporting to the Product Owner Senior, your main responsibilities will be: - Lead the ideation, technical development, testing and final launch to renew our websites front-end globally and our website roll-out to new countries. - Define...
-
Product Owner
hace 4 semanas
Barcelona, Barcelona, España Catenon A tiempo completoAs a key member of our team, the Product Owner will be responsible for defining and prioritizing the product backlog.The ideal candidate will have a strong understanding of the product vision and requirements and will be able to effectively communicate with stakeholders.
-
Product Owner
hace 6 meses
Barcelona, España Suvoda A tiempo completo**Product Owner (Barcelona - Remote)** **Department**:Product Management **Responsibilities**: - Responsible for definition of user stories and definition of done for assigned line of product - Lead scrum team meetings from sprint planning to sprint retrospectives to ensure timely product releases - Track and report on scrum team velocity - Act as the...
-
Product Owner
hace 4 meses
Barcelona, España Innovating 2Gether A tiempo completo**¿Qué buscamos?**:Te buscamos a ti, si eres un/a Product Owner con una experiência mínima de 3 años, para trabajar para una importante empresa IT.¿Encaja con tu trayectoria y expectativas profesionales? ¡Estamos deseando conocerte!Trabajamos con las mejores empresas de nuestro sector.Como Product Owner tus funciones y responsabilidades van a ser:-...
-
Junior Product Owner
hace 5 meses
Barcelona, España Kantox A tiempo completoAt Kantox, we are looking for a Junior Product Owner to join our amazing Product Team and hold an important role in the organization This job is for you if you are looking to develop your career in a disruptive environment. In this role, you will be part of Kantox's product vision, which is established by its founders. This high-level vision requires the...
-
Product Owner
hace 4 meses
Barcelona, España Jds A tiempo completoSería frustrante que todas esas compras que has hecho online se quedarán en la estantería del almacén donde se guardan. Keep calm , en JDS crean productos y dispositivos que transportan de manera autónoma tus compras dentro de los centros logísticos de las grandes empresas para que te puedan llegar a casa.¿Quieres ser su Product Owner y contribuir a...
-
Product Owner
hace 7 meses
Barcelona, España AstraZeneca A tiempo completoAstraZeneca’s R&D Data Office is an industry-leading enabler of data and AI strategy. The Data Office provides data services, technology, and data products, supported by data and AI policy and governance, to unlock the value of data that drive innovative science. The R&D Imaging Platform Product Owner role is based in the newly created Scientific Data...
-
Product Owner
hace 1 mes
Barcelona, Barcelona, España Oxigent A tiempo completo¿Te interesaría desarrollar tu carrera como Product Owner en una multinacional del sector alimentación con un equipo de primer nivel?Desde Oxigent seleccionamos un/a Product Owner para participar en un proyecto de creación y optimización de soluciones globales para web dentro del sector alimentación, ubicada en Barcelona.¿Cuáles serán tus funciones...
-
Agile Product Manager
hace 1 mes
Barcelona, España Zurich Insurance Group A tiempo completo.Our opportunityWe are seeking an experienced Digital Product Manager/Owner to join our dynamic team. This role combines the responsibilities of a Product Manager and a Product Owner, ensuring effective delivery of products within cross-functional teams. The ideal candidate will have a minimum of 5 years of experience in agile Product Owner or Digital...
-
Product Owner
hace 3 meses
Barcelona, España Capgemini A tiempo completoDesde Capgemini Engineering queremos incorporar a nuestro equipo un/a Product Owner que quiera seguir creciendo profesionalmente en una Empresa Familiarmente Responsable y Top Employer.RequisitosExperiencia de al menos 3 años como PO, trabajando en el análisis y definición funcional de productos agile.Experiencia en metodologías agile.Conocimientos de...
-
Product Owner
hace 6 meses
Barcelona, España TIGLOO A tiempo completoEn Tigloo adquirimos el compromiso de buscar todo tipo de talento para crear una plantilla diversa y para ello buscamos #personasconpropósito. Para trabajar junto con el equipo interno de uno de nuestros clientes, estamos buscando un/a Product Owner de producto Informático. Te estamos buscando a tí, que eres un/a experto/a en entornos ágiles, y que...
-
Product Owner
hace 2 semanas
Barcelona, España Parlaybay A tiempo completoLocation: Flexible (Remote/Hybrid 50% Office based in the hills of Barcelona!)Working Hours: Monday to Friday, 9am to 5pm CETCompany Overview: We are an innovative online B2B sportsbook company revolutionising the sports betting industry. Our platform provides cutting-edge solutions for businesses looking to enter the sports betting market, offering advanced...
-
Product Owner
hace 1 mes
Barcelona, España Parlaybay A tiempo completo.Location: Flexible (Remote/Hybrid 50% Office based in the hills of Barcelona!)Working Hours: Monday to Friday, 9am to 5pm CETCompany Overview:We are an innovative online B2B sportsbook company revolutionising the sports betting industry. Our platform provides cutting-edge solutions for businesses looking to enter the sports betting market, offering advanced...
