Operational Excellence Analyst

hace 4 semanas

Madrid, España Swiss Re A tiempo completo

About the Role

In this role your main priority will be bringing tangibility to some of the strategic issues. You will closely partner with Operational Excellence Leads and process owners along the value chain, to support them in identifying improvement areas.

This opportunity will be also a place for you to improve your strengths - we will listen to what you are already good at and what you enjoy doing, and we will give you opportunities to develop in this area.

Main tasks:

Support analyzing, defining and documenting of business processes, using enterprise tools and methodology

Complete process descriptions in the form of diagrams but also on the level of operational procedure and detailed user guidance

Collect continuous improvement ideas and collaborate with stakeholders in implementing their solutions to support efficient and effective business operations

Support driving and delivering smaller change initiatives, for example by translating processes into business requirements to enable process automation

Actively work with and learn from Process Excellence Leads to ensure end-to-end processes embed well with other global processes and services

About the Team

This role is based in Madrid, but you would join a dynamic team spread across the globe. Our team's aim is to equip the Credit and Surety Community with world class platforms, processes, and skills to drive success in the market through our flexible, customer centric approach and innovative solutions.

Since we believe in teamwork, we are looking for someone that will bring experience, be keen to learn and share knowledge, and support with joint initiatives – to ultimately help us reaching our goal.

About You

You are a quick learner, have a high tolerance of ambiguity and can quickly assimilate to new knowledge. You are detail oriented and able to develop a topic from a vague starting point to a structured problem statement. You have outstanding interpersonal skills, allowing you to comfortably engage with people from different cultures, time zones and seniority levels.

In other words, you:

Have 1-3 years of relevant experience

Have outstanding presentation and communication skills

Are digitally literate – strong MS Office user, especially of Excel and PowerPoint

Are able to and enjoy working independently as well as a part of the team

Additional assets:

Insurance or Banking background, ideally B2B or Credit & Surety business

Management Consulting experience

Agile, Lean and/or Six Sigma certification

#LI-Hybrid 

About Swiss Re Corporate Solutions 

Swiss Re is one of the world’s leading providers of reinsurance, insurance and other forms of insurance-based risk transfer. We anticipate and manage risks, from natural catastrophes and climate change to cybercrime.

Swiss Re Corporate Solutions is the commercial insurance arm of the Swiss Re Group. We offer innovative insurance solutions to large and midsized multinational corporations from our approximately 50 locations worldwide. We help clients mitigate their risk exposure, whilst our industry-leading claims service provides them with additional peace of mind.

Our success depends on our ability to build an inclusive culture encouraging fresh perspectives and innovative thinking. Swiss Re Corporate Solutions embraces a workplace where everyone has equal opportunities to thrive and develop professionally regardless of their age, gender, race, ethnicity, gender identity and/or expression, sexual orientation, physical or mental ability, skillset, thought or other characteristics. In our inclusive and flexible environment everyone can bring their authentic selves to work and their passion for sustainability.

Keywords:   
Reference Code:  128602

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