Front Desk Receptionist
hace 3 semanas
Home & Co offers modernly designed, fully furnished micro-apartments for young urban individuals: comfortable, effortless, and creative.
Our vision is to redefine living. Home & Co creates a contemporary micro-living platform that goes beyond mere accommodation. Across our 17 locations, we make apartments simple and digitally accessible, coupled with supplementary services and modern interior design. Our aim is to become the premier lifestyle living platform in Europe.
Home & Co is constantly expanding and seeking individuals who want to collectively actualize our goals with their personality, inspiration, and passion
The Home & Co team comprises diverse individuals with varying backgrounds and life circumstances, yet we all share the same philosophy - Easy Living. This ethos is as evident in our homes as it is in our DNA.
Home & Co is currently seeking a Front Desk Receptionist for our Home & Co in Pamplona. If you are an enthusiastic and customer-focused individual with a passion for hospitality, this is an exciting opportunity to join our team and contribute to our commitment to redefining modern living.
Tasks- Prompt and polished customer service, catering to guests / tenants' needs during their stay
- Effective oversight and management of both reception and administrative facets
- Management of reservation availability and logistics
- Personalized and attentive telephone etiquette
- Efficient execution of check-in and check-out processes
- Systematic recording, monitoring, and resolution of day-to-day issues as they arise
- Smooth coordination and seamless communication with other departments, including housekeeping and maintenance
- Ongoing collaboration and open lines of communication with the Reception Manager
- Flexibility to accommodate rotational shifts spanning mornings and afternoons
- Proficiency in the English & Spanish language
- Attainment of an Advanced Vocational Degree in Hospitality and Tourism
- Prior experience in a similar role
- Refined verbal and written communication skills
- Capability to handle telephone communications adeptly
- Aptitude for exceptional customer service (requiring patience and tact)
- Team integration and collaboration skills
- Proficiency in Microsoft Excel and the Office suite
- Residency in Pamplona and its environs is an indispensable requirement
If you are ready to be a part of our mission to revolutionize urban living and believe you have what it takes to excel in this Front Desk Receptionist role, we invite you to submit a comprehensive application.
Our Vision is to become one of the leading European student housing platforms, capable of handling every aspect of the customer lifecycle. We are focused and keen on maintaining and further substantiating the success of the platform, to further grow it, to build an even stronger team with a best-in-class team spirit and forming a fully integrated real estate platform covering the entire real estate life cycle.
