ICT Associate

**** THIS IS A LOCAL POSITION FOR WHICH ONLY APPLICANTS WHO ARE SPANISH OR EUROP...

The New York Portfolios Office (NYPO) supportsthe United Nations Secretariat, as well as other New York-based United Nationsorganizations, bilateral and multilateral partners in the delivery of UNOPSmandate in project management, infrastructure management, and procurementmanagement.

The Sustainable Development Cluster (SDC)supports diverse partners with their Peacebuilding, humanitarian anddevelopment operations. It was formed by combining the following portfolios:Grants Management Services (GMS), UN Technology Support Services (UNTSS),Development and Special Initiatives Portfolio (DSIP). It provides Services topartners' programmes that are designed, structured, and managed with a globalperspective and primarily serving partners that are headquartered in New York.The SDC has a footprint of approximately 125 countries.

The Department of Operational Support (DOS) is responsible for thedelivery and maintenance of the Information and Communications Technology (ICT)infrastructure, systems, and software applications in support of theoperational requirements of Peacekeeping Missions, Special Political Missions,as well as Department of Peace Operations (DPO) and DOS at Headquarters.

ICT is one of the fundamental components that enable substantive work offield missions. Timely and secure communications and information exchangewithin and between UN Peacekeeping Missions and Headquarters is critical tomeet the core strategic, operational, and tactical mandate of the UnitedNations.

The Service for Geospatial, Information and TelecommunicationsTechnologies at the UNGSC provides a critical role as the as the resilientoperational hub for the support and delivery of technology services andsolutions to field operations and a broad range of Secretariat and UnitedNations system clients. As a unified, singular service provider, SGITT providesreliable, resilient, and innovative geospatial, communications and informationtechnology services, including centralized connectivity, hosting and monitoringsupport, ensuring that staff members in field missions and at Headquarters haveaccess to critical enterprise systems.

The UN Global Service Centre (UNGSC), SGITT’s requirements are immediate,and a project approach is determined to be the most suitable mechanism torapidly provide the requirement resources and to build the capacity envisaged.

SGITT is charged with implementing and maintaining standards, procedures,and templates related to the adopted Project Management Framework. Ensure thatall the processes, operations, quality of deliverables are managed efficientlyand provide reports. Manage projects aligned with SGITT goals and objectivesdefined in the organizational strategies, work plan and measured in the RBB andthe Benefits realization framework.

UNOPS has signed a Financial Agreement with UNGSC to provide expertcapacity to UNGSC SGITT to support its PMO, Project Management, and ProjectManagement System (MS Project Online, or other Project Management Tools)activities.

The ICT Associate will carry out his/her tasks at UNGSC/SGITT/TDDPS inValencia, Spain.

The incumbentof this position will be a staff member of UNOPS under its full responsibility.

Under the overall supervision ofthe UNOPS Senior Programme Manager or a designa...

Under the overall supervision ofthe UNOPS Senior Programme Manager or a designated person, the incumbent worksunder the direct guidance and supervision of the Chief, Programme Managementand Planning Unit, at the UN ICT Facility in Valencia, Spain and is responsiblefor following duties:

Summary of KeyFunctions:

Programme and Project Management Research and Analysis Monitoring and Evaluation

Expected Results:

Programme and Project Management

Provides general ICT programme management, project management and administrative support for a range of programmes and projects to ensure their smooth running and implementation. Prioritizes tasks and organizes work based on general direction from the supervisor and carries out a broad range of activities, including planning, documentation management, reporting and logistics support. Actively assists in project coordination and stakeholders’ meetings and track individual contributors and their accomplishments as required.

Analysis and Documentation 

Supports the translation of business requirements into technical and functional requirements. Contributes actively to developing, documenting, and executing detailed project work plans and schedules. Participates in customer sessions to collect, analyze, validate, and document business requirements, processes, business rules and workflows. Researches and recommends solutions to issues and assists in the preparation of change requests to resolve them.

Monitoring and Evaluation

Supports the monitoring and measurement of the project progress and project documentation compliance as required by adopted project methodology and standard processes. Identifies trendsetter ideas by researching industry and related events, publications, and announcements. Assists in the evaluation and solution of potential project risks and issues. Performs other duties as may be reasonably required and in line with the incumbent's scope of services above.

Impact of Results

The effective and successful achievement of key results by theICT Associate directly affects the overall efficiency and effectiveness of the relevantbusiness unit/project, in ICT management, impacting the timely and effectiveimplementation of the respective services and deliverables. This ensures client satisfaction and promotesthe image and credibility of UNOPS as an effective service provider in projectservices and management. This enhances UNOPS’ competitive position as a partnerof choice in sustainable development and project services in the country/regionserved.

*FEMALE CANDIDATES ARE STRONGLY ENCOURAGED TO APPLY *CANDIDATES WITH NO UNITED ...
*FEMALE CANDIDATES ARE STRONGLY ENCOURAGED TO APPLY

*CANDIDATES WITH NO UNITED NATIONS OR UNOPS EXPERIENCE ARE STRONGLY ENCOURAGED TO APPLY

Education:
High school diploma or equivalent is required. A first level university degree (Bachelor's degree or equivalent) preferably in Information Technology, Computer Science, Information Systems, Communications, or relevant fields may substitute for some of the required years of experience Candidates with higher education (post graduate degree) may be considered with a reduced experience requirement. Experience:

Required experience:

A minimum of 6 years of practical experience in supporting the management of ICT projects or related areas. Experience in running projects using PRINCE2 project management or similar framework. Experience using Microsoft Project Management Tool or relevant Project Management tools. PRINCE2 Practitioner and/or PRINCE2 Agile Practitioner certification Highly desirable: (the following experience is  optional  candidates who do not have it are welcome to apply): 
ITIL Foundation Certification Language:
Fluency in English (read, write, speak) is required.  Knowledge of another United Nations official language is an asset.

Treats all individuals with respect; responds sensitively to differences and enc...

Treats all individuals with respect; responds sensitively to differences and encourages others to do the same. Upholds organizational and ethical norms. Maintains high standards of trustworthiness. Role model for diversity and inclusion.

Acts as a positive role model contributing to the team spirit. Collaborates and supports the development of others. For people managers only: Acts as positive leadership role model, motivates, directs and inspires others to succeed, utilizing appropriate leadership styles. Demonstrates understanding of the impact of own role on all partners and always puts the end beneficiary first. Builds and maintains strong external relationships and is a competent partner for others (if relevant to the role). Efficiently establishes an appropriate course of action for self and/or others to accomplish a goal. Actions lead to total task accomplishment through concern for quality in all areas. Sees opportunities and takes the initiative to act on them. Understands that responsible use of resources maximizes our impact on our beneficiaries. Open to change and flexible in a fast paced environment. Effectively adapts own approach to suit changing circumstances or requirements. Reflects on experiences and modifies own behavior. Performance is consistent, even under pressure. Always pursues continuous improvements. Evaluates data and courses of action to reach logical, pragmatic decisions. Takes an unbiased, rational approach with calculated risks. Applies innovation and creativity to problem-solving. Expresses ideas or facts in a clear, concise and open manner. Communication indicates a consideration for the feelings and needs of others. Actively listens and proactively shares knowledge. Handles conflict effectively, by overcoming differences of opinion and finding common ground.
Contract type: StaffContract level: G6

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