Cruise Expert
hace 4 días
Imagine working in a vibrant, multicultural hub where happiness meets professionalism against the stunning backdrop of Barcelona's Torre MAPFRE, nestled right by the beach and overlooking the sea. This is the Costa Customer Hub - a workplace that goes beyond the ordinary.
Costa Crociere is part of Carnival Corporation, the world's number one touristic operator, and it is the largest Italian travel group and Europe’s number one cruise operator with 70 years of tradition. Here we propose a positive, diverse, stimulating, and intercultural environment where respecting colleagues and guests, as well as the communities, is our first goal. We strongly believe in the power of communicating openly, always promoting transparency, and are committed to continuously developing ourselves by experimenting, cooperating, and including others, encouraging all of them to give their best and take responsibility. As leaders in sustainable cruising, we continue to be committed to responsible innovation and we are accelerating on the path of a sustainable fleet. Costa has been strongly focused on the ecological transition of its business for years, introducing and testing new sustainable technologies and smart solutions. In addition to the use of LNG, which Costa pioneered, we are working towards achieving zero emissions over time.
YOUR RESPONSIBILITY:
As a Cruise Expert, you will convert leads into sales, through building a trusting relationship with customers.
You will manage multichannel active interactions, to meet your productivity goals in line with Company’s objectives.
You will also be the first ambassador of Costa, promoting our Brand to create amazing holiday experiences for our Guests
We are a company that values and actively promotes Diversity, Equity, and Inclusion (DEI). Our commitment to fostering a diverse and inclusive workplace is reflected not only in our corporate ethos but also in our hiring practices. We recognize the importance of building a team that brings together individuals with diverse backgrounds, experiences, and perspectives.
Requirements
We are looking for individuals who possess a fluent level of French, demonstrating exceptional grammar and spelling skills in both spoken and written communication.
• Proficiency in English or Spanish is also highly valued.
• A solid sales background and previous customer-facing experience, particularly in B2B or B2C, will be advantageous.
• If you have prior experience in multi-channel customer support, strong communication skills, and are achievement and goal-oriented, we encourage you to apply.
• We value individuals who are motivated self-starters, and ready to contribute to our dynamic work environment.
Benefits
• We offer a comprehensive benefits package that includes a full-time permanent contract from day one. • You can expect a competitive salary coupled with unlimited sales bonuses.
• As part of our commitment to supporting our employees, we provide restaurant tickets and a Soft-Landing Package for those relocating from outside Spain (limited to Europe).
• Our office, conveniently located at TORRE MAPFRE, Barcelona's iconic skyscraper near the beach on the seafront, provides an inspiring work environment.
• Discounts at local establishments within the TORRE MAPFRE community.
• Discounted parking space for your convenience.
• A unique chance to experience your role on the ship for a week, all expenses paid
We understand the importance of work-life balance:
• We offer free after-work activities such as Yoga, CrossFit, Team drinks, and more.
• Additionally, we believe in investing in our employees' growth and offer ample opportunities for professional development.
• To add an extra perk, our employees and their family members enjoy 2 free cruises per year.
-
Cruise Expert
hace 2 semanas
Barcelona, España Costa Cruises Customer Hub A tiempo completoLet's imagine a workplace where people are dynamic and multicultural. An environment consisting of different nationalities. This place is Costa Customer Hub, located in one of the skyscrapers in the beating heart of Barcelona, overlooking the Mediterranean sea. Are you ready to join us? Who We Are Costa Crociere is part of Carnival Corporation, the world's...
-
Cruise Expert
hace 1 semana
Barcelona, España Costa Cruises A tiempo completo.Imagine working in a vibrant, multicultural hub where happiness meets professionalism against the stunning backdrop of Barcelona's Torre MAPFRE, nestled right by the beach and overlooking the sea. This is the Costa Customer Hub - a workplace that goes beyond the ordinary.Costa Crociere is part of Carnival Corporation, the world's number one touristic...
-
Cruise Expert
hace 4 semanas
Barcelona, España Costa Cruises Customer Hub A tiempo completoLet's imagine a workplace where people are dynamic and multicultural. An environment consisting of different nationalities. This place is Costa Customer Hub, located in one of the skyscrapers in the beating heart of Barcelona, overlooking the Mediterranean sea. Are you ready to join us? Who We Are Costa Crociere is part of Carnival Corporation, the world's...
-
Personal Cruise Consultant
hace 3 semanas
Barcelona, España Costa Crociere A tiempo completoImagina trabajar en un vibrante y multicultural centro donde la felicidad se encuentra con el profesionalismo frente al impresionante telón de fondo de la Torre MAPFRE de Barcelona, ubicada justo al lado de la playa y con vistas al mar. Este es el Hub de Clientes de Costa, un lugar de trabajo que va más allá de lo ordinario. **QUIÉNES SOMOS**: Costa...
-
Personal Cruise Consultant
hace 2 semanas
Barcelona, Barcelona, España Costa Crociere A tiempo completoImagina trabajar en un vibrante y multicultural centro donde la felicidad se encuentra con el profesionalismo frente al impresionante telón de fondo de la Torre MAPFRE de Barcelona, ubicada justo al lado de la playa y con vistas al mar. Este es el Hub de Clientes de Costa, un lugar de trabajo que va más allá de lo ordinario.QUIÉNES SOMOS:Costa Crociere...
-
Supervisor/a de Equipo
hace 3 semanas
Barcelona, España MST Holding A tiempo completo¡Únete a Nuestro Equipo en el Emocionante Mundo de los Cruceros! En MST Holding, somos reconocidos a nível global por nuestra excelencia en Business Process, Consultoría y Contact Center Multicanal. Colaboramos con marcas líderes en el mundo y, en esta ocasión, buscamos un Supervisor/a experimentado/a para unirse a nuestro equipo de Costa Cruceros,...
-
Supervisor/a de Equipo
hace 2 semanas
Barcelona, Barcelona, España MST Holding A tiempo completoÚnete a Nuestro Equipo en el Emocionante Mundo de los CrucerosEn MST Holding, somos reconocidos a nível global por nuestra excelencia en Business Process, Consultoría y Contact Center Multicanal. Colaboramos con marcas líderes en el mundo y, en esta ocasión, buscamos un Supervisor/a experimentado/a para unirse a nuestro equipo de Costa Cruceros, una...
-
Associate-Helpdesk
hace 1 día
Barcelona, España Jr Spain A tiempo completocol-wideJob Description:**RateGain** is a leading provider of SaaS products, which help travel and hospitality companies with cognitive revenue management, smart e-distribution, and brand engagement to make more revenue every day. RateGain is proud to support 250,000+ hotel properties globally by providing 240 billion rate and availability updates & powering...
-
Associate-helpdesk
hace 2 semanas
Barcelona, Barcelona, España RateGain A tiempo completoRateGain is a leading provider of SaaS products, which help travel and hospitality companies with cognitive revenue management, smart e-distribution, and brand engagement to make more revenue every day. RateGain is proud to support 250,000+ hotel properties globally by providing 240 billion rate and availability updates & powering over 30 Million bookings....
-
Hr Operations Analyst
hace 1 semana
Barcelona, España Expedia, Inc. A tiempo completoIf you need assistance during the recruiting process due to a disability, please reach out to our Recruiting Accommodations Team through the Accommodation Request form. This form is used only by individuals with disabilities who require assistance or adjustments in applying and interviewing for a job. This form is not for inquiring about a position or the...
-
Strategic Meetings Operations Team Leader
hace 4 semanas
Barcelona, Barcelona, España American Express Global Business Travel A tiempo completoAmex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We're here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.Ready to explore a career path? Start your journey.Key Strategic FocusThis role is...
-
Strategic Meetings Operations Team Leader
hace 2 semanas
Barcelona, Barcelona, España American Express Global Business Travel A tiempo completoAmex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We're here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.Ready to explore a career path? Start your journey.Key Strategic FocusThis role is...
-
Strategic Meetings Operations Team Leader
hace 4 semanas
Barcelona, España American Express Global Business Travel A tiempo completoStrategic Meetings Operations Team Leader page is loaded Strategic Meetings Operations Team Leader Apply locations Spain - Barcelona time type Full time posted on Posted Yesterday job requisition id J-67413 Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry....
-
Strategic Meetings
hace 2 semanas
Barcelona, Barcelona, España American Express Global Business Travel A tiempo completoAmex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We're here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. Ready to explore a career path? Start your journey. Key Strategic Focus This...
-
Strategic Meetings Operations Team Leader
hace 2 semanas
Barcelona, Barcelona, España American Express Global Business Travel A tiempo completoStrategic Meetings Operations Team Leader page is loaded Strategic Meetings Operations Team Leader Apply locations Spain - Barcelona time type Full time posted on Posted Yesterday job requisition id J-67413 Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry....
