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E-commerce Excellence Hub Specialist
hace 4 meses
BOSCH SO is seeking a dynamic and proactive E-commerce Specialist to spearhead the implementation of an E-commerce Excellence Hub in Barcelona. This individual will play a pivotal role in developing and supporting the entire customer experience in our e-commerce channels, driving BOSCH's online presence to new heights. We are looking for someone energetic, strong-willed, and ready to elevate our e-commerce operations to the next level.
As an E-commerce Excellence Hub Specialist (EEHS), you will play a crucial role in the success of our online sales platform by actively participating in the creation, maintenance, and optimization of product listings. You will also be responsible for ensuring a seamless customer experience. This role requires a strong understanding of e-commerce platforms, excellent written communication skills, and an interest in the Automotive industry.
Responsibilities
- Assist in the creation and regular updating of product listings on the e-commerce platforms.
- Conduct thorough analyses of competitor activities and pricing strategies to identify opportunities for improvement.
- Address customer inquiries promptly and provide detailed information about products listed on the platform.
- Generate reports and insights related to customer experience and market trends for internal stakeholders.
- Clean up and manage product listings and data to ensure accuracy and relevance.
- Stay informed about market trends and changes in customer preferences, providing proactive recommendations to enhance our offerings.
- Collaborate with cross-functional teams to implement strategies aimed at improving the overall e-commerce performance.
Desired Requirements
- Previous experience working within an e-commerce platform.
- Perfect written communication skills in your market language, with the ability to craft compelling product descriptions and customer communications.
- An interest in the Automotive industry is useful and a passion for staying updated on industry trends.
- Analytical mindset with the ability to interpret data and draw meaningful insights.
- Strong organizational skills and attention to detail to ensure accurate and effective product listings
Qualifications
- Previous experience working within an e-commerce platform for at least 1 year.
- Perfect written communication skills in your market language (German), with the ability to craft compelling product descriptions and customer communications.
- An interest in the Automotive industry is useful and a passion for staying updated on industry trends.
- Analytical mindset with the ability to interpret data and draw meaningful insights.
- Strong organizational skills and attention to detail to ensure accurate and effective product listings
- Fluent in German (C2 Level) and English (C1).
Additional Information
Total compensation package for this position is 25.000€ gross per year.
Impress us with your competence, personality, and commitment, and you'll be able to set out on a new career path. It is your expertise, commitment, and experience which makes our services "Invented for life" and sparks enthusiasm in our customers.
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