Resident Engineer
hace 4 semanas
Resident Engineer / Ingeniero Residente - Madrid
Agfa Healthcare is currently looking for a Resident Engineer, based in Madrid, who will be in charge of dedicated on-site support for Clients/Contracts that require continuous support. As the first point-of-contact of Agfa on-site, the role must deliver consistent, professional and quality service.
As Resident Engineer you are responsible for:
· To fill the proper installation docs accordingly, to manage equipment in the most proper way (Service Now, reporting, acceptance test)
· To identify and communicate risks analysis and problems
· To cooperate with the R&D to solve problems and make a proper risk analysis
· To collaborate with Agfa 2nd level support in order to solve complaints within the assigned site
What you bring to the table :
· Education: Grado Medio o Superior en Administración de sistemas informáticos or Radiology Technician with interest in Healthcare IT domain.
· At least 1 year of professional experience in managing complex customers or hospital workflow
· Experience with Windows Server, Linux / Unix , SQL , Scripting, DNS server.
· Solid communications skills (oral/written) to interact effectively and professionally with both internal and external customers
· Customer focus attitude and problem-solving skills
· Good knowledge of IT network and domain.
· Knowledge of healthcare standards: HL7, DICOM, FHIR, Mirth is a plus
· Good language skills in Spanish and English, both written and verbally
Location : Madrid metropolitan area, Spain
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