Workflow Specialist

hace 3 semanas


Madrid, España Abbott A tiempo completo

About Abbott

Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.


Working at Abbott

At Abbott, You Can Do Work That Matters, Grow, And Learn, Care For Yourself And Family, Be Your True Self And Live a Full Life. You Will Have Access To

Career development with an international company where you can grow the career you dream of.

A company named one of the most admired companies in the world by Fortune.

A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

Position: Workflow Specialist - Madrid

Primary Objective of Position
• The Core Application Specialist is responsible for Workflow definition and 
implementation, delivery of customer operator training and coaching, 
application support, application troubleshooting and customer support after 
TOR.


Major Accountabilities
• Deliver customer track operator training on-site.
• Deliver Onestock implementation and operator training on-site.
• Perform on-site troubleshooting and operator training and coaching till TOR.
• Customer support after TOR.
• Success in this role is measured by customer survey document.
• Track workflow definition and implementation.
• Follow-up and workflow improvement of key customers.


Education
• Degree in pharmacy / biology / chemistry / health sciences or similar.


Background
• Proven track record in a similar position supported by management and 
customer references.
• Successful engagement with customers, specifically lab staff.
• Strong communication skills.
• Technical expert for product line responsibility.
• Strong experience in use of analytical tools and software.
• Troubleshooting skills.


Impact of position
• Define and implement laboratory workflow.
• Deliver customer operator training and coaching, application support, and 
application troubleshooting till TOR.
• Deliver customer support after TOR.


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