Inside Sales Specialist- Telemarketing
hace 1 mes
Job Description
El rol de Inside Sales Specialist apoya directamente a los Gerentes de Desarrollo de Negocio en el desarrollo continuo de nuevas ventas de negocio, con el propósito de lograr mensualmente objetivos mediante la generación de clientes potenciales y oportunidades de ventas dentro de las diferentes cuentas.
Responsabilidades
VentaApoyo a los gerentes de desarrollo empresarial mediante la prospección y el descubrimiento de nuevas oportunidades
Generación de clientes potenciales - identificar, nutrir y gestionar clientes potenciales hasta el punto donde Desarrollo de Negocio asume la responsabilidad de la relación.
Seguimiento de la campaña - asegurar de que los clientes potenciales entrantes sean cualificados, tengan un seguimiento y sean procesados en 24 horas para garantizar una adecuada experiencia del cliente.
Alcanzar KPI y objetivos - incluyendo oportunidades generadas, reuniones reservadas y llamadas salientes.
ClientesMejorar las relaciones de Experian con los clientes
Facilitar y mejorar la construcción de relaciones a todos los niveles dentro de las organizaciones clientes objetivo
Asumir la responsabilidad de la resolución de posibles problemas de los clientes, coordinando con los diferentes departamentos involucrados según el modelo operativo
Recomendar y facilitar mejores servicios al cliente cuando sea necesario (p.ej. asesoramiento al cliente y/o formación, participación en seminarios)
Facilitar las oportunidades de venta cruzada y desarrollo de negocios dentro del grupo Experian en general.
Contribuir activamente a una cultura que logre los objetivos de negocio.
Asegúrese de que los buenos resultados del cliente/consumidor estén en el centro de toda la actividad operativa y la toma de decisiones.
Ofrecer un gran servicio a clientes y consumidores y tratar de superar sus expectativas.
Qualifications
Experiencia previa en Inside Sales, Televenta, Telemarketing. Motivación por alcanzar y cumplir los objetivos empresariales Buenas habilidades de comunicación escrita y verbal Enfoque positivo, entusiasta y profesional en todo momento Habilidades para trabajar en equipo y coordinarse con otros departamentos internos cuando sea necesario. Comprensión/conocimiento del mercado B2B y Gestión de Riesgo de Crédito sería beneficioso pero no indispensable. Formación: Ciclo Formativo Grado Superior o titulación universitaria.
Additional Information
Experian Careers - Creating a better tomorrow together
Find out what its like to work for Experian by clicking here
Experian Careers - Creating a better tomorrow together
Find out what its like to work for Experian by clicking here
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