KYC Analyst

Simplify payments to improve everyone’s life
More than an app, Satispay is a great group of creative, innovative, curious, enthusiastic people united by a bold mission: to build the future of payments in Europe
We created a mobile payment network to revolutionize how people think about money, by creating a direct connection between consumers and merchants. We do it smart every day while being responsible for the impact of our choices. We believe in creating value for our network through constant collaboration and hard work.

If you want to know more about us, take a look here: www.satispay.com

Join us as a KYC Analyst

What you will be doing
The role is based within our offices in Barcelona, where you will take part in the KYC Team.
Our KYC Team is at the forefront of ensuring seamless onboarding experiences for our valued customers. Collaborating closely with FinCrime, Compliance and Operations, we ensure a comprehensive approach to risk mitigation and regulatory adherence without forgetting to ensure a great UX for our customers.

Key responsibilities: 

• Perform due diligence on new consumer customers, ensure that appropriate client documentation is captured, providing customers onboarding in a timely manner;
• Analyse and assess customer profiles, verify identities, identify potential red flags, and escalate any particular cases to the Fincrime team; 
• Assist customers, mainly via emails, during the verification and activation process, ensuring a smooth and efficient experience;
• Conduct quality checks on a sample basis for customers approved through automated systems, ensuring compliance with regulatory standards and internal policies;
• Utilize databases for customer screening, including PEP (Politically Exposed Persons) databases and adverse media sources;

• Perform detailed customer risk assessments to identify and evaluate potential risks associated with the client;

• Challenge tools, processes and procedures in the context of continuous improvement.

What we need
We are looking for brilliant talents willing to share our enthusiasm and passion for Satispay’s project. If you're looking for a job where you challenge yourself, learn and professionally grow, Satispay is the right place for you 

You have:

• At least 1 year of previous experience in a similar role, ideally in a startup or the financial sector. Candidates with experience in customer care or similar roles are also evaluated;
• Knowledge of relevant legal frameworks in respect of AML/KYC, or AML/AFC qualification obtained from ACAMS or ICA, or a similar industry body, will be considered a plus;
• Native proficiency in Italian and professional proficiency in English. Knowledge of French is considered a plus.

You are:

• Proactive and dynamic; 
• Ready to walk the extra mile to achieve your individual and team goals;
• Customer-focused and great communicator.

Logistic & Salary
The role is based in Barcelona. 

We offer a competitive salary, commensurate with experience.

The selection process
Once we receive your CV, we will take the time to evaluate it carefully. 
Should there be a match for this or any other position at the Company, we will contact you. Our selection process may vary in the number and order of steps but generally includes an HR interview, technical evaluation and a final meeting, preferably in person. 
In case there is no match at the moment don’t worry, we will keep your CV in consideration for future vacancies  

Satispay is an equal opportunity employer, we do not discriminate on the basis of race, color, religion, sexual orientation, gender identity or national origin. 
We promote the inclusion and work integration of people belonging to protected categories.

This job opportunity is addressed to both sexes.

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