GEELY Auto Brand-Head of aftersales
hace 1 semana
Key Responsibilities Desplácese hacia abajo para ver todos los requisitos del puesto y las responsabilidades que pueden esperar los candidatos seleccionados. Strategic Planning & Execution Develop and implement a national after-sales service strategy aligned with Zeekr's global standards and local business objectives. Define annual and long-term goals, including parts sales revenue, technical support efficiency, training effectiveness, and customer satisfaction metrics. Parts Operations Management Oversee end-to-end parts operations, including supply chain planning, procurement, inventory management, warehousing, and distribution. Optimize inventory availability and turnover through data-driven demand forecasting and supplier performance management. Drive initiatives to increase parts penetration rates and merchandise sales. Technical Support & Training Organize and manage the technical team to provide technical support and solutions. Develop and implement training programs to ensure service personnel have the necessary technical and operational capabilities. Maintain close communication with the headquarters technical department to ensure the timely transmission and application of technical information. Customer Service & Management Establish and maintain an efficient customer service system to ensure customer satisfaction and loyalty. Oversee the customer complaint handling process to ensure timely and effective resolution of customer issues. Regularly collect customer feedback and drive continuous improvement in service quality. Network Management & Development Collaborate with the Channel Department on planning and development of the after-sales network, including the layout, construction, and management of service outlets. Build and maintain strong cooperative relationships with dealers and service providers to ensure the efficient operation of the service network. Monitor and evaluate the performance of service networks, promoting continuous improvement. Dealer Management & Performance Evaluation Conduct regular performance reviews with dealers. Identify improvement opportunities and develop action plans to enhance dealer operational maturity. Cross-Departmental Collaboration & Brand Experience Collaborate with suppliers, logistics partners, and internal teams (sales, marketing, channel, digital, finance) to ensure a consistent brand experience. Integrate innovative mobile and digital solutions into the customer experience. Compliance & Risk Management Ensure all after-sales operations comply with local regulatory requirements and brand global standards. Financial Management & Budget Control Lead budget preparation, forecasting, and P&L management for the after-sales department. Qualifications & requirements: 10+ years of experience in automotive aftersales, with at least 5 years in a senior leadership role (OEM preferred). Proven track record of managing multisite parts, technical, and training functions within a fast-growing automotive brand. Deep understanding of supply chain management, technical service operations, and dealership training frameworks. Expertise in ERP, DMS, and aftersales performance analytics platforms. Exceptional leadership skills with the ability to inspire, mentor, and develop high-performing teams. Superior communication, negotiation, and stakeholder management abilities. xohynlm Strategic thinker with strong problem-solving skills and a customer-centric mindset.
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GEELY Auto Brand-Head of aftersales
hace 18 horas
Vigo, España Geely Auto International A tiempo completoKey Responsibilities Desplácese hacia abajo para ver todos los requisitos del puesto y las responsabilidades que pueden esperar los candidatos seleccionados. Strategic Planning & Execution Develop and implement a national after-sales service strategy aligned with Zeekr's global standards and local business objectives. Define annual and long-term goals,...
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GEELY Auto Brand-Head of aftersales
hace 8 horas
Vigo, España Geely Auto International A tiempo completoKey Responsibilities Desplácese hacia abajo para ver todos los requisitos del puesto y las responsabilidades que pueden esperar los candidatos seleccionados. Strategic Planning & Execution Develop and implement a national after-sales service strategy aligned with Zeekr’s global standards and local business objectives. Define annual and long-term goals,...
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Product Manager-GEELY Auto Brand
hace 18 horas
Vigo, España Geely Auto International A tiempo completoResponsibilities: Inscríbase rápido, consulte la descripción completa desplazándose hacia abajo para conocer todos los requisitos de este puesto.1. Responsible for the research of technology and product development trends in the Local market; 2. Responsible for the research and identification of consumer needs in the Local market; 3. Formulate product...
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GEELY Brand-General Ledger Manager
hace 3 semanas
Vigo, España Geely Auto International A tiempo completoJob Descriptions：Asegúrese de presentar su candidatura con toda la información solicitada, tal como se expone en la descripción del puesto a continuación.1.Lead the local compliance implement for Local entity and report any implement activities or business risks identified.2.Manage local finance team and train local finance staff.3. Assist the head of...
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GEELY Brand-IT Manager
hace 1 semana
Vigo, España Geely Auto International A tiempo completoJob Responsibilities: Si sus habilidades, experiencia y cualificaciones coinciden con las de esta descripción del puesto, no demore su solicitud.1. As the general person in charge of overseas information needs, coordinate the collection, communication and management of local information needs and provide corresponding solutions. 2. Benchmark local business...
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GEELY Brand-IT Manager
hace 5 días
Vigo, España Geely Auto International A tiempo completoAs the general person in charge of overseas information needs, coordinate the collection, communication and management of local information needs and provide corresponding solutions. La descripción completa del puesto cubre todas las habilidades asociadas, la experiencia previa y cualquier cualificación que se espera que tengan los solicitantes.Benchmark...
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Head of Sales
hace 1 semana
Vigo, España brightsmith A tiempo completoHead of Sales / Business Development Executive – Spain Por favor, lea detenidamente la siguiente descripción del puesto para asegurarse de que encaja con el perfil antes de enviar su solicitud. EV Charging OEM Spain (Remote, with travel across the region) Brightsmith is working with a leading global EV charging solutions provider, driving the transition...
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Head of Technical Department
hace 1 semana
Vigo, España Horta Coslada A tiempo completoHorta Coslada is looking for prepared professionals wishing to develop in a large company, being part of a passionate and excellence team in the world of structural steel. **HEAD OF TECHNICAL DEPARTMENT** You will be responsible for Technical Office Department with the following functions: - Study of structural steel projects. - Project development and...
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Head of Data
hace 3 semanas
Vigo, España Paradigma Digital A tiempo completoEl futuro se construye con talento, pasión e innovación.Aumente sus posibilidades de conseguir una entrevista leyendo la siguiente descripción general de este puesto antes de presentar su candidatura.En Paradigma, sabemos que la tecnología es la clave para transformar el mundo, pero son las personas quienes hacen la diferencia.Estamos buscando unHEAD OF...
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Head of Clinical Operations
hace 18 horas
Vigo, España Barrington James A tiempo completoJob Title: Head of Clinical Operations¿Le interesa este puesto? Puede encontrar toda la información relevante en la descripción a continuación.Location: SpainReports To: Chief Operating Officer (COO) / Chief Executive Officer (CEO)About Us:Our partner is an innovative and rapidly growing Contract Research Organization (CRO) dedicated to providing...
