Customer service English Market
hace 1 semana
WHO WE ARE?Konecta is a leading innovative global service provider in customer management business process and digital outsourcing, with 120,000 passionate employees working in 30 languages across 4 continents and 26 countries.Focusing on the unique needs and opportunities of each industry, Konecta offers a full range of end-to-end customer management solutions – including acquisition, retention, customer service, technical support, and collection – all based on a sustainable business model. These services are built on a portfolio of world-class expertise covering customer experience and process management, digital solutions and cutting-edge technologies.Headquartered in Madrid, Konecta delivers global revenues of €2 billion with more than 500 clients, covering some of the biggest names in telecoms, energy, banking, mobility, retail, and e-commerce.Are you ready to drive your career forward with a global leader in the automotive industry? At Konecta, we are proud to work alongside Nissan, one of the most respected automotive brands in the world.As part of our dynamic, multicultural team, you'll play a key role in delivering exceptional customer service to Nissan customers.Key Responsibilities:Resolve complex customer complaints professionally via phone and email.Investigate issues, working with dealer partners to ensure effective and proper solutions.Maintain accurate CRM records and collaborate with internal teams and the front office department.You'll be required to provide first-class service, making sure that every single complaint is properly handled and helping to continue to exceed customers' expectations.What We're Looking For:Experience in customer service or a similar role and possibly in the back office department is required.Excellent verbal and written English skills, Native or Bilingual proficiency is required, there will be tests during the selection process to ensure your language skills.Excellent communication, problem-solving, and empathy skills to be able to guarantee the satisfaction of every single Nissan customer.Ability to remain professional in challenging situations, keeping a proactive and positive attitude.Proficiency in CRM software and customer service tools, there will be tests during the selection process to ensure that you are able to manage different tools and platforms.What We Offer:Permanent, Full-Time Contract + bonusesRepresent Nissan, a Global Automotive Brand - work directly with one of the world's most iconic brands in the automotive industry.Stunning Office Location - an exceptional workspace with breathtaking sea views.Attractive benefits: Access to a portal with discounts on a wide range of experiences, as well as a discount on private health insurance.Ongoing Training & Development - we're committed to your career growth, offering continuous training to help you advance and thrive in the automotive sector.A Multicultural, Positive Work Environment - enjoy being part of an inclusive and diverse team with a strong, collaborative culture.
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Customer service English Market
hace 6 días
Catalonia, España Konecta A tiempo completoWHO WE ARE? Konecta is a leading innovative global service provider in customer management business process and digital outsourcing, with 120,000 passionate employees working in 30 languages across 4 continents and 26 countries. Focusing on the unique needs and opportunities of each industry, Konecta offers a full range of end-to-end customer management...
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Customer service English Market
hace 5 días
Catalonia, España Konecta A tiempo completoWHO WE ARE? Konecta is a leading innovative global service provider in customer management business process and digital outsourcing, with 120,000 passionate employees working in 30 languages across 4 continents and 26 countries. Focusing on the unique needs and opportunities of each industry, Konecta offers a full range of end-to-end customer management...
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Customer service english market
hace 7 días
Catalonia, España Konecta A tiempo completoWHO WE ARE? Konecta is a leading innovative global service provider in customer management business process and digital outsourcing, with 120,000 passionate employees working in 30 languages across 4 continents and 26 countries. Focusing on the unique needs and opportunities of each industry, Konecta offers a full range of end-to-end customer management...
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Customer service representative
hace 4 días
Catalonia, España MSX International A tiempo completoMSX International Group is the leading global provider of outsourced business solutions for the automotive industry making business in more than 80 countries. MSXI's deep industry expertise combined with advanced data analytics and custom software solutions improve the performance of automotive dealership networks by increasing revenue, reducing cost, and...
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Customer Service Desk
hace 1 semana
Catalonia, España Archroma A tiempo completoOur company Archroma is a global diversified leader in specialty chemicals with operations in 42 countries, including 35 sites, all certified to ISO management system standards. With the industry's broadest product portfolio, we serve many of the world's top companies in textiles, packaging and paper, paints and coatings. Headquarter in Pratteln,...
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Customer service desk
hace 4 días
Catalonia, España Archroma A tiempo completoOur company Archroma is a global diversified leader in specialty chemicals with operations in 42 countries, including 35 sites, all certified to ISO management system standards. With the industry's broadest product portfolio, we serve many of the world's top companies in textiles, packaging and paper, paints and coatings. Headquarter in Pratteln,...
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Customer Service Desk
hace 1 semana
Catalonia, España Archroma A tiempo completoOur companyArchroma is a global diversified leader in specialty chemicals with operations in 42 countries, including 35 sites, all certified to ISO management system standards. With the industry's broadest product portfolio, we serve many of the world's top companies in textiles, packaging and paper, paints and coatings. Headquarter in Pratteln, Switzerland,...
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Customer Service
hace 1 semana
Catalonia, España Arcese A tiempo completo¿Sabías que en el Grupo Arcese estamos en plena transformación para convertirnos en una empresa de tecnología de transporte de mercancías, construyendo la logística del futuro? Únete a un equipo de talentos con un objetivo común: hacer que cada envío sea un éxito. ¿CÓMO SERÁ TU EQUIPO? El equipo de Customer Service coordina y gestiona las...
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Sales & business development intern (uk market)
hace 7 días
Catalonia, España Emotion A tiempo completoJob Offer: Sales & Business Development Intern - Electric Mobility Solutions Location: Barcelona (Hybrid model: 3 days in the office, 2 days remote) Position type: Full-time Department: Sales Start date: Immediate (preferred) Who We Are At Emotion, a marketplace for electric vehicles, we simplify the transition to electric mobility through a comprehensive,...
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Senior Customer Service
hace 4 semanas
Catalonia, España Manpower España A tiempo completoEstamos en búsqueda de un/a Customer Service Manager para incorporarse a una compañía líder en su sector, en pleno crecimiento y con un entorno dinámico y colaborativo. Funciones principales: Liderar la gestión de pedidos en ERP y de forma transversal con Compras, Producción, Logística, Almacenes, Administración y Comercial. Garantizar la fiabilidad...
