Deskside Support Technician

hace 2 semanas


Catalonia, España WhatJobs A tiempo completo

We're hiring Join our team as an Experienced IT Support Technician (2nd Line / Desk Side Support) based at our client's site. We're looking for a proactive, hands-on professional with solid networking and infrastructure support skills who can provide top-notch customer service , resolve tickets efficiently, and deliver smart hands support for on-site and remote issues. What you'll do: Provide 2nd line desk side support via walk-in Tech Hubs, on-site visits, or remote tools Troubleshoot hardware/software issues on desktops, laptops, and mobile devices Support networking, MS Office 365, Windows OS (XP to 11), and Active Directory tasks Handle installation and upgrades of supported hardware/software Collaborate with support centers and maintain accurate ServiceNow records



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