Service Manager

hace 4 días

Granollers, España TIME Manufacturing Company, Inc. A tiempo completo

COMPULSORY TRAINING Technical or Higher Engineering in branches such as Mechanical, Industrial, Metallurgy or similar. Complementary training in maintenance management, occupational risk prevention, customer service and quality is highly valued. Por favor, lea detenidamente la siguiente descripción del puesto para asegurarse de que encaja con el perfil antes de enviar su solicitud. REQUIRED EXPERIENCE 5 to 8 years of experience in supervisor positions or head of technical service, maintenance or after-sales in the industrial/metallurgical sector and/or preferably within the mobile elevating personnel platform sector Experience in team management and project coordination. Experience working with ERP systems (SAP, Oracle, Navision, etc.) and service management tools. LANGUAGES Spanish level C1 in effective competence. C1 at Catalan level in effective competition. Minimum English level B2-C1 – Technical English French level B1 or higher (recommended). SKILLS & KNOWLEDGE Organizational and time and resource management skills. Communication, organization, and planning skills. Responsible, organized, dynamic and methodical person. Leadership and ability to motivate teams. Ability to train and develop talent within the team Customer orientation. Ability to negotiate and resolve conflicts. Management of maintenance management software and CRM. Strategic vision and orientation to results. TRAINING TO BE PROVIDED BY THE COMPANY Epicor software and/or fulfillment software Training in occupational risk prevention in the workplace Training in labor processes MAIN FUNCTIONS Supervision, control and management of the personnel in charge: administrative staff and mechanics Assignment of tasks and supervision of the same. Coordination with the documentation administration department for the invoicing of interventions or management of guarantees. After-sales service management: coordinating customer service, technical support and incident resolution. Management and planning of customer portfolio, maintenance contracts, repairs and breakdowns. Telephone and/or personal customer service. Permit management, current legal regulations to be complied with, etc... Development and implementation of new strategies and procedures to ensure efficient and high-quality technical service: monitoring programs, surveys and continuous improvement actions. Identify areas for improvement and make data-driven decisions to improve team performance and customer satisfaction. For IPAF trainers only: Management and planning of IPAF courses. Provide IPAF training and/or courses. xqysrnh Coordination with the IPAF federation to update regulations, procedures, etc. Manage IPAF audits.

  • SERVICE PROJECT MANAGER

    hace 7 días

    Granollers, España Universia España A tiempo completo

    Service Project Manager – Universia España Posted 2 days ago. Apply early – first 25 applicants. Responsibilities Assigned Project Management: Directly responsible for the practical implementation of projects (e.g., the launch of OneView). Resource Coordination: Organize the necessary resources (technical staff, materials, training) to execute the...

  • SERVICE PROJECT MANAGER

    hace 7 días

    granollers, España Universia España A tiempo completo

    Service Project Manager – Universia España Posted 2 days ago. Apply early – first 25 applicants. Responsibilities Assigned Project Management: Directly responsible for the practical implementation of projects (e.g., the launch of OneView). Resource Coordination: Organize the necessary resources (technical staff, materials, training) to execute the...

  • Service Manager

    hace 4 días

    Granollers, España TIME Manufacturing Company, Inc. A tiempo completo

    COMPULSORY TRAININGTechnical or Higher Engineering in branches such as Mechanical, Industrial, Metallurgy or similar.Complementary training in maintenance management, occupational risk prevention, customer service and quality is highly valued.Por favor, lea detenidamente la siguiente descripción del puesto para asegurarse de que encaja con el perfil antes...

  • Service Manager

    hace 7 días

    Granollers, España TIME Manufacturing Company, Inc. A tiempo completo

    COMPULSORY TRAINING Technical or Higher Engineering in branches such as Mechanical, Industrial, Metallurgy or similar. Complementary training in maintenance management , occupational risk prevention, customer service and quality is highly valued. Asegúrese de que toda la información de su solicitud está actualizada y en orden antes de inscribirse en esta...

  • Service Manager

    hace 4 días

    Granollers, España TIME Manufacturing Company, Inc. A tiempo completo

    COMPULSORY TRAINING Technical or Higher Engineering in branches such as Mechanical, Industrial, Metallurgy or similar. Complementary training in maintenance management , occupational risk prevention, customer service and quality is highly valued. Por favor, lea detenidamente la siguiente descripción del puesto para asegurarse de que encaja con el...

  • Service Manager

    hace 17 horas

    Granollers, España TIME Manufacturing Company, Inc. A tiempo completo

    COMPULSORY TRAININGTechnical or Higher Engineering in branches such as Mechanical, Industrial, Metallurgy or similar.Complementary training in maintenance management , occupational risk prevention, customer service and quality is highly valued.Por favor, lea detenidamente la siguiente descripción del puesto para asegurarse de que encaja con el perfil antes...

  • Mid-Senior Service Project Manager — Technical Delivery

    hace 4 días

    Granollers, España Universia España A tiempo completo

    An academic institution in España seeks a Service Project Manager to oversee project implementation and resource coordination. The ideal candidate will monitor project progress, analyze performance metrics, and ensure effective communication among stakeholders. This full-time role requires technical knowledge of the products and continuous training. Strong...

  • Service Manager

    hace 1 semana

    Granollers, España TIME Manufacturing Company, Inc. A tiempo completo

    COMPULSORY TRAINING Recuerde revisar su CV antes de enviar la solicitud. Además, asegúrese de leer todos los requisitos relacionados con este puesto. Technical or Higher Engineering in branches such as Mechanical, Industrial, Metallurgy or similar. Complementary training in maintenance management , occupational risk prevention, customer service and quality...

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    hace 2 días

    Granollers, España COTY A tiempo completo

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    hace 7 días

    Granollers, España Enterprise A tiempo completo

    Join to apply for the Management, Customer Service & Sales - Mataró role at Enterprise Overview ¿Por qué Enterprise? Enterprise Mobility es una multinacional líder mundial en el sector de la movilidad. Tiene una red mundial presente en más de 90 países, con más de 90.000 empleados, 9.500 oficinas y más de 2.3 millones de vehículos que trasladan a...