Software Engineer

What's Barkibu?Asegúrese de leer detenidamente la información sobre esta oportunidad antes de presentar su candidatura.Hey there Barkibu is a tech company designed to ensure dogs and cats receive the medical care they need without the worry of high expenses. At Barkibu, we dream of a world where every pet can access top-tier healthcare without financial barriers standing in the way. We're committed to providing pets and their pet parents with the support necessary for a joyful and thriving life together.We're a team of pet lovers from Spain, Germany, France, Belgium, Croatia, Russia, Morocco, Argentina, Brazil, Romania, Italy and Poland and now we're looking for a Software Engineer with an analytical mindset to help scale our engineering systems and technical infrastructure as we grow internationally.We're building something meaningful, with a presence in 7 countries: Spain, Germany, France, Italy, Portugal, Greece, and Finland. Join us and be part of our exciting journeyAs a Software Engineer...You will go beyond traditional coding tasks to build automation systems that directly transform how Barkibu scales customer service. While your technical foundation is essential, success in this role depends on your ability to combine engineering with analytical insight and product sense. You will often start with a loosely defined challenge, frame it into clear problems, and deliver end-to-end solutions that integrate seamlessly into our customer experience.In this position, you will act as both a builder and a problem solver:- Builder: designing and implementing automation pipelines, integrating AI assistants with backend systems, and ensuring that bots can execute actions safely and reliably.- Problem Solver: analyzing customer data, detecting friction points, and designing scalable solutions that balance efficiency with service quality.Your work will directly impact the scalability of our operations, ensuring Barkibu can serve more customers without compromising experience. Over time, you'll be expected to own critical automation initiatives, proactively explore new AI tools, and shape the roadmap of customer service automation.This role is ideal for an engineer who enjoys autonomy, thrives on curiosity, and sees engineering not just as writing code, but as crafting systems that solve real problems at scale.You're the perfect fit if...- You've got previous experience working on complex challenges like this one.- You are fluent in English. Spanish is a plus.- You have a product mindset. You have experience iterating on consumer products with a focus on growth.- You feel comfortable having full ownership over initiatives, pushing to reduce the scope of efforts, with frequent shipping and learning. You'll work closely with engineers, customer care, and business people to build solutions that directly impact our users.- Fast-paced environments? You're up for the challenge. You thrive in them, effortlessly managing tasks like an experienced pro.- Collaboration? No problem. You work seamlessly across groups.What do we offer?- Competitive salary based on your skills and experience- Permanent contract (40h/week)- Remote work from anywhere in Spain- Great work-life balance- Want to keep learning? We'll support you with time and 1,000€ a year to invest in your growth.- Take time off when you need it, with 23 days of annual leave- Free online English classes to brush up on your skills- We've got your health covered with subsidized private health insurance- Monthly financial aid for gym, physiotherapy and therapy- Tax-free benefits: restaurant, kindergarten and transportation credit card- Your pet (dogs and cats) will be covered with Barkibu pet insurance- Bonus Referral Program- Start date: ASAPTo Apply, please submit your cv and also fill in this short survey: *We commit to diversity, equity and inclusion. xohynlmHay opciones de teletrabajo/trabajo desde casa disponibles para este puesto.