Empleos actuales relacionados con Customer Service Technician - Spain - Bioiberica
-
Lead Field Service Technician
hace 7 días
Spain Edison Smart A tiempo completoLead Field Service Technician – HVAC (Data Centers) Es posible que un gran número de candidatos se presenten a este puesto, así que asegúrese de enviar su CV y su solicitud lo antes posible.Position Title: Lead Field Service Technician – HVACDepartment: Field Services / Mission Critical OperationsLocation: Spain (Barcelona, Madrid, Bilbao) +...
-
Customer Service Excellence Manager
hace 4 días
Spain mAbxience A tiempo completoIn a nutshell Obtenga más información sobre las tareas generales relacionadas con esta oportunidad a continuación, así como sobre las habilidades requeridas.Position: Customer Service Excellence Manager Location: Madrid, Hibrid Want to know more? mAbxience is a global biopharmaceutical company committed to innovation and excellence in the development and...
-
Danish Customer Service Advisor
hace 2 semanas
Barcelona (hybrid), Spain Workster Jobs A tiempo completoWorkster is seeking a Danish-speaking Customer Service Advisor to join an award-winning international team in Barcelona. This hybrid role is ideal for those passionate about travel, customer support, and delivering outstanding experiences to Danish travellers. If you are motivated by helping people and want to grow in a dynamic and multicultural...
-
Customer Service Specialist Export
hace 2 semanas
Location: Barcelona, Spain Coty A tiempo completoCUSTOMER SERVICES REPRESENTATIVE EXPORTLocation: Barcelona, SpainThe Customer Service Representative is the primary contact for customers, providing outstanding support and resolving inquiries with efficiency and professionalism. In this role, you will address a variety of customer needs, such as providing product information, troubleshooting issues, and...
-
Customer Service Representative
hace 1 día
Spain | Barcelona, Spain | Madrid, Spain | Valencia, Spain | Katalonien, Spain | Berlin, Germany | Netherlands Jobs Europe AB A tiempo completoIntroduction flatexDEGIRO AG operates the leading and fastest growing online brokerage platform in Europe. Based on modern, in-house state-of-the-art technology, customers of the flatex and DEGIRO brands are offered a wide range of independent products with execution on top TIER 1 exchanges. The technological edge, high efficiency and strong economies of...
-
Customer Service Advisor
hace 2 semanas
Santiago de Compostela, Municipality of Santiago de Compostela, Spain Cross Border Talents A tiempo completoLive & Work in Greece:Move to Greece with full relocation support: flight, airport pickup, temporary accommodation, and help finding permanent housing. Enjoy Mediterranean life while building your career in an international team and working from home in a beautiful country.Role Overview:Handle customer queries via phone, chat & email in SpanishProvide...
-
Technical service engineer
hace 1 semana
Gibraltar-Spain Neutral Zone Jeanologia A tiempo completoThe textile industry is one of the most polluting industries in the world. Did you know that?JEANOLOGIA is radically changing how things are made by developing sustainable techs for garment finishing which are shaking up the industry! We collaborate with both brands and manufacturing/textile finishing centers with a clear objective: Transforming the textile...
-
Customer service consultant – Estonian
hace 2 semanas
C. de Pedro Lorca, Torrevieja, Spain Viking A tiempo completoCustomer service consultant – Estonian & Nordic Language SpeakerJoin Viking and help us bring roadside safety to the BalticsViking Assistance is a leading provider of roadside assistance services in Norway, Sweden, Denmark, and Finland. We also support drivers across Europe through our international partner network. We ensure efficient, safe, and reliable...
-
FRENCH Customer Service Analyst
hace 2 semanas
c/Balmes nº, th floor, Barcelona, Spain Computacenter Services Iberia A tiempo completoCompany Description COMPUTACENTER is Europe's leading independent provider of IT infrastructure services. To help our customers maximize the value of IT to their businesses, we offer services at every stage of infrastructure investment.Computacenter employ over 10, 000 staff providing IT advice and support to such major international organisations as AVIS,...
-
GERMAN Customer Service Analyst
hace 2 semanas
c/Balmes nº, th floor, Barcelona, Spain Computacenter Services Iberia A tiempo completoCompany Description COMPUTACENTER is Europe's leading independent provider of IT infrastructure services. To help our customers maximize the value of IT to their businesses, we offer services at every stage of infrastructure investment.Computacenter employ over 10, 000 staff providing IT advice and support to such major international organisations as AVIS,...
Customer Service Technician
hace 2 semanas
About Us: As a global life science company, taking care of human, animal and plant life has been our priority for 50 years. Today, we are a world leader in the production of heparin – the primary anticoagulant used to save approximately 100 million lives every year. We have also set the benchmark for the manufacture of APIs and functional ingredients for the pharmaceutical, nutraceutical, veterinary, animal nutrition and agricultural sectors. We work to innovate in human, animal, and plant health. We believe that partnership is the key to success and we support our partners across the healthcare, plant and animal health markets worldwide. About the Role: Ensure effective, traceable and compliant management of customer complaints and product recalls, acting as a liaison between the customer and technical areas (QA, Production, Logistics, Regulatory) to protect product quality, safety and the company's reputation, while improving the customer experience. ¿Es este su próximo empleo? Descúbralo leyendo la descripción completa a continuación y no dude en enviar su candidatura.Responsibilities: Customer complaint management: Receipt, registration and classification of complaints by criticality in the quality system. Preliminary analysis of the incident and classification according to criticality. Coordination with Production, Logistics and QA for root cause investigation. Root cause tracking (5 whys, Ishikawa) and definition of CAPAs. Preparation of technical reports and proposal of corrective actions. Clear and professional communication with the customer regarding the status and resolution of the complaint. Technical customer service: Coordinate the resolution of queries related to product quality and applicable regulations by seeking the response of the appropriate experts in each case. Act as a liaison between the customer and technical areas to ensure quick and accurate responses. Maintain an up-to-date record of interactions and solutions provided. Collaboration in product recalls: Participate in the planning and execution of product recalls. Ensure proper traceability and documentation of the process. Coordinate with Regulatory Affairs and health authorities when necessary. Prepare post-recall reports with impact analysis and proposals for improvement. Monitoring and continuous improvement: Analyse trends in complaints to identify critical areas. Propose preventive actions and improvements in internal processes. Participate in interdepartmental meetings to optimise the customer experience. Generate periodic reports on quality indicators related to customer service. Internal coordination and administrative support Manage documentation associated with complaints and recalls. Keep records in the quality management system up to date. Prepare presentations and reports for audits and internal reviews. Support internal training on complaint management and customer service. About You: Degree in Pharmacy, Chemistry, Biotechnology or similar. Solid knowledge of GMP regulations and quality management systems. Additional training in document management and compliance is desirable. What's Next: If this sounds like a role that you would be interested in, then we would love to hear from you. Apply with a copy of your CV at the link below. *Please apply with your CV to in English where possible We value the support recruitment agencies provide, however we are unable to accept speculative CV's from agencies we are not already engaged with. Closing Date: 5th January 2026 *Please note, closing dates are subject to change and, at time of high volume of applications, this may be brought forward. Other important information: Equality and diversity at Bioiberica: We value diversity and are committed to an inclusive working environment in which all employees are respected and supported regardless of gender, age, ethnic origin, religion, sexual orientation, disability, or social background. We expressly welcome applications from people with a wide range of perspectives and experiences. xohynlm Our goal is to ensure equal opportunities and actively combat discrimination – both in the application process and in everyday working life.
