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German & English Customer Service Representative

hace 5 días


Madrid, España jobtraffic A tiempo completo

Do you have an advanced level of German? Would you like to work for one of the most prestigious companies in the financial sector? Then this opportunity may be of interest to you. Your main responsibility will be to provide customer service in German and English, both by phone and email, for a leading financial institution, ensuring a high-quality customer experience.

RequirementsLanguages: Advanced German and English (minimum C1 level)Experience: Previous experience in customer serviceAvailability: Residence in Madrid or willingness to relocateWhat We OfferPermanent contract with a 2-month probation periodFull-time position: 39 hours per weekSalary: €22,000 gross per yearSchedule: Monday to Friday, rotating shifts between 9:00 am and 8:00 pmWork modality: On-site position near Puerta de Toledo -Piramides, with the possibility of hybrid work after completing the learning curve. Training: Paid on-site training (under contract), Monday to Thursday from 9:00 am to 6:00 pm and Fridays from 9:00 am to 4:00 pmStart date: ASAPBenefitsOpportunity to work in a company with real growth and career development opportunitiesLanguage classes available to all employees (Spanish, French, Swedish, Portuguese, etc.)Employee experience programme with weekly activitiesExclusive employee discounts on private health insurance, technology products, and more Wellbeing Initiatives:• Move Wel: Fitness programs & tips• Eat Well: Nutrition guides & recipes• Live Well: Mindfulness & mental health support• Do Well: Join meaningful social impact actionsIf you're an ambitious individual who loves helping others, this is your chance to join a dynamic and supportive international team. Create your best moments. Join the #FoundeverLife.

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