Customer Care Agent with German
hace 1 semana
What's Barkibu? Barkibu is a veterinary insurance designed to ensure dogs and cats receive the medical care they need without the worry of high expenses. At Barkibu, we dream of a world where every pet can access top-tier healthcare without financial barriers standing in the way. We're committed to providing pets and their pet parents with the support necessary for a joyful and thriving life together.We're a team of pet lovers from Spain, Germany, France, Belgium, Croatia, Russia, Morocco, Argentina, Brazil, Romania, Italy and Portugal and now we're looking for a Customer Care Agent with a heart for animals and analytical skills. Join us in turning our dream into reality across Spain, Germany, France, Italy, Portugal, Finland and Greece. Be part of our exciting journeyTodas las habilidades, cualificaciones y experiencia relevantes que necesitará un candidato seleccionado se enumeran en la siguiente descripción. Your day to dayProvide support and resolve user inquiries with empathy, efficiency, and high quality.Analyze, understand and categorize customer questions and data to identify trends, needs, and improvement opportunities.Work with different teams to find solutions to problems you detected while helping customers. Propose continuous improvement actions based on learnings.Participate in cross-functional projects with other teams.Collaborate to validate hypotheses or uncover new customer needs.Document learnings and improvement opportunities to ensure company-wide sharing and scaling. What we're looking forYou are passionate about pets .At least 2 years of previous experience in customer service or similar user-facing roles.Good level of English and German are required. Other European languages would be a plus.You are a proactive, curious and happy professional who wants to learn and share with the team. You are a team player, humble and with high ethical standards.Excellent written and verbal communication skills.Strong analytical mindset to review conversations and metrics and turn them into actionable insights.Experience (or strong interest) in user research and operations analysis.Comfortable communicating with colleagues at all levels, able to defend ideas with clear reasoning and open to feedback.Well-organized and efficiency-oriented.What are we offering?Competitive salary based on your skills and experience Permanent contract (40h/week) Remote work from anywhere in Spain Great work-life balance We've got your back when it comes to leveling up your skills, with time and money to help you do it Take time off when you need it, with 23 days of annual leave Free online English, Spanish, French, Italian, Portuguese or German classes to brush up on your skills We've got your health covered with private health insurance Monthly financial aid for gym, physiotherapy and therapy Tax-free benefits: restaurant, kindergarten and transportation credit card Your pet (dogs and cats) will be covered with Barkibu pet insurance Bonus Referral Program Start date: as soon as possible *We commit to diversity, equity and inclusion. xsgfvud Hay opciones de teletrabajo/trabajo desde casa disponibles para este puesto.
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Remote Customer Care Agent
hace 6 días
Vigo, España Barkibu • Pet Health Insurance A tiempo completoA pet health insurance company in Spain is seeking a Customer Care Agent who is passionate about pets and has a strong analytical mindset. In this role, you will support users with inquiries, analyze trends, and collaborate with various teams to enhance service delivery. Candidates should have at least 2 years of experience in customer service and possess...
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Customer Care Agent with German
hace 6 días
Vigo, España Barkibu • Pet Health Insurance A tiempo completoWhat's Barkibu?Barkibu is a veterinary insurance designed to ensure dogs and cats receive the medical care they need without the worry of high expenses. At Barkibu, we dream of a world where every pet can access top-tier healthcare without financial barriers standing in the way. We're committed to providing pets and their pet parents with the support...
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Customer Care Agent with German
hace 1 día
Vigo, España Barkibu • Pet Health Insurance A tiempo completoWhat's Barkibu? Barkibu is a veterinary insurance designed to ensure dogs and cats receive the medical care they need without the worry of high expenses. At Barkibu, we dream of a world where every pet can access top-tier healthcare without financial barriers standing in the way. We're committed to providing pets and their pet parents with the support...
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Customer Care Agent with German
hace 7 días
Vigo, España Barkibu • Pet Health Insurance A tiempo completoWhat's Barkibu? Barkibu is a veterinary insurance designed to ensure dogs and cats receive the medical care they need without the worry of high expenses. At Barkibu, we dream of a world where every pet can access top-tier healthcare without financial barriers standing in the way. We're committed to providing pets and their pet parents with the support...
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Customer Care Agent with German
hace 5 días
Vigo, España Barkibu • Pet Health Insurance A tiempo completoWhat's Barkibu? Barkibu is a veterinary insurance designed to ensure dogs and cats receive the medical care they need without the worry of high expenses. At Barkibu, we dream of a world where every pet can access top-tier healthcare without financial barriers standing in the way. We're committed to providing pets and their pet parents with the support...
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(fluent German) Customer Support Consultant
hace 6 días
Vigo, España Barkibu • Pet Health Insurance A tiempo completoBarkibu is a veterinary insurance designed to ensure dogs and cats receive the medical care they need without the worry of high expenses. At Barkibu, we dream of a world where every pet can access top-tier healthcare without financial barriers standing in the way. We're committed to providing pets and their pet parents with the support necessary for a joyful...
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Responsable de Customer Care – Madrid
hace 1 semana
Vigo, España Securitas Seguridad España A tiempo completoSecuritas es la compañía líder global en soluciones de seguridad, con casi un siglo de historia. Más de 336.000 profesionales en todo el mundo estamos transformando la seguridad privada mediante la innovación, la tecnología y un enfoque centrado en las personas.Inscríbase (haciendo clic en el botón correspondiente) después de revisar toda la...
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Responsable de Customer Care – Madrid
hace 1 semana
Vigo, España Securitas Seguridad España A tiempo completoSecuritas es la compañía líder global en soluciones de seguridad , con casi un siglo de historia. Más de 336.000 profesionales en todo el mundo estamos transformando la seguridad privada mediante la innovación, la tecnología y un enfoque centrado en las personas. Inscríbase (haciendo clic en el botón correspondiente) después de revisar toda la...
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Vigo, España Impress A tiempo completoA leading HealthTech company is seeking an enthusiastic Inside Sales Agent with Native or Bilingual German to join their sales team in Barcelona. Responsibilities include managing and converting sales, supporting clinics, and engaging with financial institutions to optimize patient
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Inside Sales
hace 1 semana
Vigo, España Impress A tiempo completoWe are Dr Smile by Impress and we believe everyone deserves a smile they’ll love ¿Quiere enviar su solicitud? Lea toda la información sobre este puesto a continuación y luego pulse el botón de solicitar.Our business model, a true combination of medical expertise and digitalisation has been recognised in the top fastest-growing HealthTech companies by...
