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Technical Application Operations
hace 2 semanas
SOLTEL continúa creciendo. Somos una compañía de IT con más de 800 profesionales especializados en Ingeniería de Sistemas, Desarrollo Software, Soporte Tecnológico, Asistencia Técnica, I+D+i y Smart Cities. Buscamos un/a Technical Application Operations / TAM Support para dar soporte a operaciones técnicas de aplicaciones y actuar como punto de conexión entre equipos internos y stakeholders externos, en un entorno internacional. Requisitos 2 a 5 años de experiencia en operaciones técnicas de aplicaciones. Conocimiento de interfaces e integraciones de sistemas . Experiencia en actividades de TAM . Buenas habilidades de comunicación, reporting y organización . Capacidad de resolución de problemas y trabajo colaborativo. Experiencia con: Servidores web: IIS, Tomcat, Apache Sistemas operativos: Windows y Unix (nivel básico) Inglés mínimo B2 (imprescindible) Responsabilidades Punto de contacto para comunicaciones internas y externas. Ejecución de actividades estándar de Technical Account Management (TAM) . Gestión de incidentes, problemas, cambios y solicitudes de servicio . Realización de health checks para asegurar estabilidad y rendimiento. Soporte a entornos VDI, SAP, batch jobs y aplicaciones no SAP . Elaboración y mantenimiento de run books y documentación operativa. Asegurar que los entregables cumplan los estándares de calidad. Condiciones del puesto: Modalidad: Híbrido (3 días presenciales en Madrid o Málaga) Horario: Turnos rotativos de lunes a viernes. Duración: Diciembre 2026 - Proyecto con fecha de fin extensible Idioma del CV: Obligatoriamente en inglés Se valorará: Conocimiento de ITIL y frameworks de gestión de servicios. Automatización de tareas. Experiencia con Docker (no imprescindible). Conocimientos básicos en SQL / MariaDB . Francés básico. Experiencia con clientes internacionales. ¿Qué ofrecemos? Participar en proyectos sólidos dentro del sector público. Incorporación a una empresa estable y en crecimiento. Horario flexible y posibilidad de teletrabajo en modalidad híbrida. Trato cercano, apoyo continuo y un entorno donde se valora tu dedicación. Oportunidades reales de desarrollo profesional. Si te apasiona la tecnología y te motivan los retos, en SOLTEL encajarás perfectamente . Te esperamos