Customer Service Representative B2B

hace 2 semanas


Barcelona, España Revlon A tiempo completo

At Revlon, we create beauty innovations for everyone that inspire confidence and ignite joy every day.Breaking beauty boundaries is in our company's DNA. Since its game-changing launch of the first opaque nail enamel in 1932 (and later, the first long-wear foundation), Revlon has delivered high-quality product innovation, performance, and sophisticated glamour to consumers.We honor our heritage, embrace change, and applaud diversity. We champion our employees and celebrate our consumers.We are Revlon, together, transforming beauty.Functions: This position, Customer Service e-commerce (BARCELONA), is responsible for executing the Order-to-Delivery Process, supporting the sales department, and serving as the primary point of contact for our customers, ensuring service-level performance. Customer service must adhere to daily operational KPIs to identify inefficiencies and implement actions to address them, while consistently striving for excellence in our service level.Essentials Responsibilities:● Manage customer service activities to ensure excellent service.● Oversee the order management cycle, ensuring accurate processing from purchase to delivery.● Work closely with Supply Planning, Distribution, and Finance to achieve objectives and plans.● Support Sales & Marketing to achieve sales plans, keep information up to date to share and validate.● Coordinate databases (Customer & material master, etc) to ensure they are correct to avoid complaints, returns, and credits due to wrong data.● Participate and engage in continuous improvement efforts to drive order process quality and efficiency.Requirements:● 2-4 years' experience in customer service B2B (order to delivery process), preferably in e-commerce.● SAP (SD) and/or JD Edwards knowledge.● Fluent in English and Spanish.● Skills in Microsoft Office (especially Excel)Nice to have: ● Good knowledge of French or Italian is an advantage.● Bachelor's Degree, preferably in business/ or supply chain management.



  • Barcelona, España Revlon A tiempo completo

    Customer Service Representative B2B (e-commerce)At Revlon , we create beauty innovations for everyone that inspire confidence and ignite joy every day.Breaking beauty boundaries is in our company’s DNA. Since its game‑changing launch of the first opaque nail enamel in 1932 (and later, the first long‑wear foundation), Revlon has delivered high‑quality...


  • Barcelona, España Revlon A tiempo completo

    A leading beauty company in Barcelona is seeking a Customer Service Representative B2B to manage customer service activities and oversee the order management cycle. The ideal candidate will have 2-4 years of experience in customer service B2B, preferably in e-commerce, and should be fluent in English and Spanish. Strong knowledge of SAP and Microsoft Office...


  • Barcelona, España Van den Bosch A tiempo completo

    Jouw profiel Minimaal 5 jaar customer service ervaring in een B2B-omgeving Aantoonbare ervaring in logistiek Uitstekende beheersing van de Engelse en Spaanse taal. Frans zou een grote plus zijn Proactief en goede communicatieve vaardigheden Onze kernwaarden Passie, Expertise, Ambitie en Innovatie passen helemaal in jouw straatje Ons aanbod Werken bij een...


  • Barcelona, España Page Personnel España A tiempo completo

    Garantizar un servicio eficaz para los clientes asignados. - Gestión de solicitudes compra y órdenes de los clientes. - Recibir y procesar consultas y dudas de clientes. ¿Tienes experiência como Customer Service?|¿Te gustaría trabajar en una gran multinacional americana? - Experiência mínima de 2 años en una posición similar. - Conocimiento de...


  • Barcelona, España Webhelp A tiempo completo

    **Customer Service/Support** **Location** - Barcelona, Spain**Language** - Swedish*** **Description**: In this dynamic role, you'll interface with customers via inbound/outbound calls and/or via the Internet. This position is onsite in our beautifully renovated facility in **Barcelona** and provides service support and resolution of routine problems...


  • Barcelona, España The lemon Consulting A tiempo completo

    Position: Customer Service Representative Location: Barcelona, Spain Employment type: Full-time Remuneration: Base salary. DUTIES AND RESPONSIBILITIES: Answer phone calls, emails, and chat messages from customers regarding their orders or service. Handle post-purchase concerns such as missing items, damaged products, or delays. Assist customers with return...


  • Barcelona, Barcelona, España Cross Border Talents A tiempo completo

    Exciting Opportunity: Customer Service Representative (Slovenian) in Barcelona Position: Customer Service Representative (Slovenian)Location: On-site in BarcelonaEmployment Type: Full-time (38.5h/week) with a Temporary ContractJoin our dynamic team in Barcelona as a Customer Service Representative for a prestigious travel company If you're passionate about...


  • Barcelona, España Cross Border Talents A tiempo completo

    Are you a highly motivated and customer-focused individual who speaks fluent Danish? Do you thrive in a fast-paced environment and take pride in delivering exceptional service? We're looking for a dedicated Customer Service Representative to join an international team in the heart of Barcelona What You'll Be Doing: As a Customer Service Representative,...


  • Barcelona, España Revlon A tiempo completo

    At Revlon, we create beauty innovations for everyone that inspire confidence and ignite joy every day.Breaking beauty boundaries is in our company’s DNA. Since its game-changing launch of the first opaque nail enamel in 1932 (and later, the first long-wear foundation), Revlon has delivered high-quality product innovation, performance, and sophisticated...


  • Barcelona, España Agilent Technologies Inc. A tiempo completo

    As our new Customer Service Representative, you will be part of a multicultural team who works closely with Sales representatives, from quotation creation until activation of maintenance service contracts in SAP. **Your key responsibilities will be**: - Processing formal quotes and orders, where accuracy and responsiveness are critical. - Interfacing with...