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Danish speaking Travel Advisor
hace 2 semanas
Location: Barcelona, SpainSalary: €22.249 gross/yearSchedule: Full-time (39 hours/week), rotational shifts between 09:00–20:00 (Monday to Sunday, 2 days off per week)Holidays: 27 working days per yearOur client is a global leader in digital business services, known for delivering world-class customer experiences for top international brands. They aim to build a work culture where employees feel motivated, supported, and proud of their work. In their vibrant Barcelona office, they are now looking to hire a Danish-speaking Travel Advisor to join their exciting team.The RoleAs a Danish Travel Advisor, you will be supporting travelers and accommodation providers through a major online travel platform. Your main tasks include:Understanding and identifying customer needsMediating between international travelers and accommodation providersClarifying inquiries regarding services, payments, or technical issuesProviding accurate information and following set procedures via email and phoneEnsuring a consistently high level of customer satisfactionWorking with various systems (CRM, Office 365, internal platforms)
