Process Optimisation Manager

Overview
People. Passion. Pride. This is what has driven our teams since 1833.

Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at 350 locations in more than 65 countries, across six continents.

But at the heart of our business is our people.

Role Purpose
Technically capable, process-driven and delivery-focused Process Optimisation Manager to support the strategic implementation of systems and process change across our European operations.

This role is critical in driving forward complex initiatives such as systems and process design, planning system rollouts, systems adoption and design of integrations — all in support of the company's broader transformation goals.

Reporting directly to the Europe Organisational Change & Systems Lead, this person will lead the process design, system logic, and adoption enablement elements of strategic initiatives. The role is about shaping how things work — designing structured solutions and ensuring they're followed through to execution.

Success in this role requires excellent organisation, clear communication, and the ability to align people across functions. You'll work closely with IT, Finance, Ops, and HR to keep everyone moving in the same direction. This is a hands-on, high-impact role suited to someone who brings clarity, structure, and energy into complex environments.

What You Will Be Doing

• Analyse and document current ("As-Is") processes and design future ("To-Be") processes across multiple functions and systems
• Create clear and structured process maps, workflows, and system interaction diagrams
• Design & optimize planning workflows, bringing together business processes and systems
• Support the roll-out of planning systems by designing fit-for-purpose processes and tracking adoption progress across business units
• Monitor and document current integrations between systems (e.g. HRIS, planning, payroll, operational platforms)

Would you like to see more detail on the accountabilities of the role? Please see the attached job description for further information

Safety, Security, Wellbeing and Compliance:
You will have a responsibility and duty whilst at work to take reasonable care of the health, safety and wellbeing of yourself and others in accordance with provided information, training, and workplace health and safety rules or procedures. The company is committed to providing a safe working environment for all staff members. In all areas of our business there is a potential risk to the health, safety and welfare to everyone on our sites through the misuse of alcohol and drugs. As such the Company prohibits such misuse and carries out regular testing to enforce our Substance Misuse Policy.

Please see the attached job description for further details on safety, security, wellbeing & compliance.

What We Are Looking For

• Prior experience in process analysis, systems implementation, or digital transformation
• Experience working with or alongside technical teams (IT, system owners, data leads)
• Exposure to regional or multi-country projects in medium-to-large organisations
• Experience in planning systems, workforce tools, or operational improvement is a plus

Diversity
Menzies Aviation are a committed equal opportunity employer and encourage applications for suitably qualified and eligible applicants regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy, and maternity. We strive to create an inclusive working environment, where the different knowledge, perspectives, experiences, and approaches of our global workforce are represented. Where everyone feels valued and can reach their full potential.

Please be aware that as part of our recruitment process, we may look to use a variety of resourcing tools to help us understand your skills and experience in relation to the role. Please feel free to contact to recruiter below, if there are any reasonable adjustments to our process that you would like us to consider.

As part of our recruitment process, we will always consider how candidates fit with our values which you can learn more about here.

Application Instructions
Is this role ticking all the boxes for you? If so, please click apply now