Lead 2nd Level Support

hace 18 horas

Reus, Tarragona, España T-Systems Iberia A tiempo completo

At T-Systems, you will find groundbreaking projects that contribute to social and ecological well-being. We want to welcome new talents like you, who bring fresh ideas, different perspectives, embrace challenges, and are committed to continuous learning in order to grow and make an impact on society... all in a fun way

It doesn't matter when or where you work. It's about doing meaningful work that advances society. For this reason, we will do everything possible to ensure that you have all the development opportunities by providing a support network, excellent technology, a new work environment, and the freedom to work autonomously. We support you in growing both personally and professionally so that you can make a notable impact on society.

T-Systems is a team of around 28,000 employees worldwide, making us one of the leading global providers of end-to-end integrated solutions. We develop hybrid cloud solutions, artificial intelligence, and drive the digital transformation of companies, industries, the public sector, and ultimately, society as a whole.

Descripción del empleo

We are looking for a person with experience in technical user support and manual testing in software development projects. Good German, Spanish and english skills (B2) are essential for this position. The candidate should have good communcation skills to treat with customers but also technical talent when it comes to analysis of bugs. Part of this position is the coordination of the support team. Knowlegde of railway and bus travel business is a plus.

Requisitos

Skills

Should:

  • Atlassian Confluence
  • Atlassian Jira
  • ISTQB Standard Software Tests
  • ITIL (Information Technology Infrastructure Library)
  • MS Azure DevOps
  • Rail & Transportation Mgt: Public Transport Solutions
  • Scrum

Must:

  • English. Business fluent
  • German. Advanced level

Información adicional

What do we offer you?

  • International, positive, dynamic and motivated work environment.
  • Hybrid work model (telecommuting/on-site).
  • Flexible schedule.
  • Continuous training: Certification preparation, access to Coursera, weekly English and German classes...
  • Flexible compensation plan: medical insurance, restaurant tickets, day care, transportation allowances...
  • Life and accident insurance.
  • More than 26 working days of vacation per year.
  • Social fund.
  • Free service in specialists (doctors, physiotherapists, nutritionists, psychologists, lawyers...).
  • 100% of salary in case of medical leave.

And many more advantages of being part of T-Systems

If you are looking for a new challenge, do not hesitate to send us your CV Please send CV in English. Join our team

T-Systems Iberia will only process the CVs of candidates who meet the requirements specified for each offer.

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