Office Manager

We are seeking an Office Manager to drive our new N26 office in the heart of Madrid.

Our Workplace Team does more than just manage facilities; we create the environment where innovation thrives. We believe in hospitality-driven operations to ensure every employee and visitor feels supported, empowered, and inspired from the moment they walk through our doors.

As the face of our Madrid office, you are the heartbeat of our daily operations. You will balance technical efficiency via Jira with high-touch interpersonal interactions, ensuring our physical space remains a world-class environment that enables productivity, collaboration, and employee wellbeing.

Workplace Operations and Facilities Management

• Daily Operations: Oversee all office facilities to ensure a safe, efficient, and inspiring work environment.

• Ticketing and Admin: Manage the Workplace Jira Service Desk, categorizing and resolving employee tickets with timely updates.

• Vendor Management: Supervise external service providers (cleaning, maintenance, security, catering) ensuring quality and cost-effectiveness.

• Logistics: Handle incoming/outgoing mail and courier shipments including tracking  labeling and dispatching.

• Procurement: Manage office budgets, local contracts and the processing of all Madrid office invoices.

• Order office supplies: Regular ordering of office snacks, drinks, stationary supplies.

Employee Experience and Office Culture

• Visitor Management: Provide a premium experience by greeting guests, managing sign-ins and issuing visitor passes.

• Culture ambassador: Help to plan and execute internal events and internal engagement activities that foster a sense of belonging.

• Feedback: Actively listen to employee queries and gather feedback to drive continuous workplace improvements.

Space Planning and Sustainability

• Strategic Growth: Lead space optimization projects, moves and relocations to align with hybrid work policies.

• Sustainability: Implement environmental best practices, including waste reduction and energy efficiency.

• Tech Collaboration: Partner with IT to ensure workspaces support seamless hybrid collaboration.

Health, Safety and Compliance

• Regulatory Compliance: Ensure all operations meet local health, safety, and building regulations.

• Safety Lead: Act as the primary contact for audits, emergency procedures, and risk 

Background:

• Education: Degree in Hospitality, Business Administration, or a related field preferred.

• Experience: 2+ years of experience in Office Management, Front Desk, or Hospitality at a fast-paced startup or international corporate environment.

Skills:

• Tech-Savvy: Proficiency with Jira (or similar ticketing systems) and G-Suite (Docs, Sheets, G-Chat).

• Communication: Fluent in both Spanish and English with a knack for clear, friendly professional correspondence.

• Organization: Exceptional multitasking skills, you can manage a courier delivery while assisting a visitor without breaking a beat.

• Proactivity: A "no task too small" attitude and the ability to spot problems before they arise.

• Accelerate your career growth by joining one of Europe's most talked about disruptors .

• Employee benefits that range from a competitive personal development budget, work from home budget, discounts to fitness & wellness memberships, language apps and public transportation.

• As an N26 employee you will have access to a Premium subscription on your personal N26 bank account. As well as subscriptions for friends and family members.

• Additional day of annual leave for each year of service.

• A high degree of autonomy and access to cutting edge technologies - all while working with a friendly team of peers of diverse nationalities, life experiences and family statuses.

• A relocation package with visa support for those who need it.

N26 has reimagined banking for today's digital world. Technology and design empower everything we do and it's how we are building the global banking platform the world loves to use.

We've eliminated physical branches, paperwork, and hidden fees for an elegant digital experience and supreme savings. Giving people the power to live and bank their way is what gets us out of bed in the morning and inspires the work that we do.

We are headquartered in Berlin with offices in multiple cities across Europe, including Vienna and Barcelona, and a 1,500-strong team of more than 80 nationalities.

Sounds good? Apply now for this position.

Equal Opportunities: We recognize that our strength lies in our people and the varied perspectives they bring to our workforce. We strive to build talented and diverse teams to drive our business success and empower our people to reach their full potential.

We genuinely welcome and encourage applications from people of all backgrounds, cultures, genders, sexual orientations, abilities, neurodiversities, and ages. We're committed to creating an inclusive workspace where everyone feels valued and respected, free from harassment and discrimination. If there's anything you need to make the application process work for you, please let us know by reaching out to

Visit our website to learn more about Diversity, Equity, & Inclusion at N26.