Service Coordinator

hace 1 semana


Madrid, Madrid, España Accelleron A tiempo completo

Accelleron is accelerating sustainability in the marine and energy industries as a global technology leader in turbocharging, fuel injection, and digital solutions for heavy-duty applications. Building on a heritage of over 100 years as a trusted industry partner, the company serves customers in more than 100 locations in over 50 countries. Accelleron's 3,000 employees are continuously innovating to deliver best-in-class products, services, and solutions that are mission-critical for the energy transition. You will join a team of experts in an exciting international environment, committed to excellence and innovation. Together, we support our customers in driving the transition toward sustainable industries with cutting-edge technology, deep expertise, and smart solutions. At Accelleron, we foster diversity and inclusion, welcoming and celebrating individual differences as a source of strength.

Mission Statement / Short Description
Accelleron, international turbocharging company, sells both turbocharger spares and maintenance service, the main hub in Spain being in Madrid, reporting to Head of service Station.
Main Accountabilities
- Supports and manages 24 hours service availability / emergency duty
- Coordinates and plans all service/repair jobs together with the customer (applying the DIVISION policies)
- Coordinate the service job with the necessary resource, parts etc.
- Handling of DIVISION internal service job assignments
- Ensure the right technical specifications as per customer requirements
- Ensure that services are carried according to Occupational, Health and Safety (OHS)
and Quality requirements (working instructions)
- Manage the service order process from quotation to invoicing
- Manage the service execution process by using ATURB MOBILE for job planning and data recording incl. finalization
- Ensuring data quality during service execution
- Responsible for the financial performance of the order and customer satisfaction 
- Make sure that all necessary data has been registered in the ERP system
(commercial issues)
- Work closely with the Technical Advisor on technical issues (incl. warranty cases)
- Coordinates/communicates with End User Sales regarding customer status
- Give feedback regarding market intelligence to the relevant functions (e.g. business development, sales, etc.)
- Execute maintenance agreements, OPAC
- Follow up on maintenance scheduler information 
- Responsible for continuous process improvement

Your Background:
· Education: Bachelor's degree in engineering.

Experience: Less than 2 years of experience ideally within a multinational or matrix organization.

We look forward to receiving your application. If you want to discover more about Accelleron, take another look at our website

Accelleron Data Privacy Statement:

Job Family Group:

Service
  • Service Coordinator

    hace 1 semana


    Madrid, Madrid, España Kyndryl A tiempo completo

    Who We AreAt Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.The RoleJoin...


  • Madrid, Madrid, España Chubb A tiempo completo

    DescriptionAbout ChubbChubb is the world's largest publicly traded property and casualty insurance company. With operations in 54 countries and territories, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. As an...

  • Project Coordinator

    hace 1 semana


    Madrid, Madrid, España The Adecco Group A tiempo completo

    This position reports to the Project Team Manager. A Project Coordinator thrives in a fun and fast-paced environment, this position requires heavy phone and e-mail communication with customers, utilizing a wide variety of software tools to navigate customer accounts, research and review policies, and identify and communicate effective solutions. The Project...

  • Service Coordinator

    hace 7 días


    Madrid, Madrid, España Enerpac Tool Group A tiempo completo

    OverviewDTA - Who we are?DTA, a division of Enerpac Group, specializes in the design and manufacturing ofself-propelled transporters and Automated Guided Vehicles (AGVs)for on-site transportation ofheavy loads ranging from 1 to 1,200 tons. Since its founding in 1972, DTA has been a trusted provider for industries such aswind energy, railway, shipbuilding,...


  • Madrid, Madrid, España BNP Paribas CIB A tiempo completo

    GROUP BNP PARIBASBNP Paribas Group is the top bank in the European Union and a major international banking establishment. It has close to 185,000 employees in 65 countries. In Spain we are more than 5,100 employees within 13 business lines.Spain IT ProductionSpain IT Production organization consists of CIB ITO & ITG IT Platforms and is responsible for...


  • Madrid, Madrid, España BNP Paribas A tiempo completo

    GROUP BNP PARIBASBNP Paribas Group is the top bank in the European Union and a major international banking establishment. It has close to 185,000 employees in 65 countries. In Spain we are more than 5,100 employees within 13 business lines.SPAIN IT PRODUCTIONSpain IT Production organization consists of CIB ITO & ITG IT Platforms and is responsible for...

  • Product Coordinator

    hace 7 días


    Madrid, Madrid, España Education First A tiempo completo

    DescriptionJob Description | Product CoordinatorAre you a traveler, innovator, doer and thinker? Do you believe education can open the world? Are you a positive, motivated, flexible and community-building person? If so, this might be the role for youYour ResponsibilitiesAs a Product Coordinator, you are the main contact for future and existing students, from...

  • Product Coordinator

    hace 1 día


    Madrid, Madrid, España Education First A tiempo completo

    DescriptionJob Description | Product CoordinatorAre you a traveler, innovator, doer and thinker? Do you believe education can open the world? Are you a positive, motivated, flexible and community-building person? If so, this might be the role for youYour ResponsibilitiesAs a Product Coordinator, you are the main contact for future and existing students, from...


  • Madrid, Madrid, España GE HealthCare A tiempo completo

    Job Description SummaryAs Customer Service Coordinators we aim to provide seamless support to all customers and distributors for our PDx Business, focused on Contrast Media, Radiopharmaceutical and PET products, devices and injectors.Using our own initiative, we take ownership and responsibility for solving problems from initial query right through...


  • Madrid, Madrid, España GE HealthCare A tiempo completo

    Job Description SummaryAs Customer Service Coordinators we aim to provide seamless support to all customers and distributors for our PDx Business, focused on Contrast Media, Radiopharmaceutical and PET products, devices and injectors.Using our own initiative, we take ownership and responsibility for solving problems from initial query right through...