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Head of Creative Operations
hace 2 semanas
We are seeking an experienced and visionary Head of Creative Operations to lead and scale our global creative organization. This leader will oversee a team across Strategy, Creative Production, Design, and Social Media, and will be responsible for building best-in-class processes, driving operational excellence, and introducing automation and AI to transform how we deliver creative at scale.
The role requires a unique mix of creativity, operational rigor, and technological fluency. You will design and implement workflows that balance efficiency, innovation, and quality, while fostering a culture of collaboration, experimentation, and continuous improvement.
Key Responsibilities:Operational Leadership:
Lead and manage the end-to-end creative process across multiple disciplines (creative strategy, design, production, social media), ensuring scalability, consistency, and high-quality delivery.
Process Design & Optimization:
Develop, implement, and continuously improve workflows, governance models, and tools that increase efficiency, reduce bottlenecks, and enable predictable delivery of creative outputs.
Automation & AI Integration:
Identify opportunities to integrate automation and AI across the creative pipeline — from briefing and ideation to production, versioning, and performance optimization. Partner with internal tech/data teams and external vendors to implement solutions.
Cross-Functional Collaboration:
Work closely with Marketing, Product, Data, and Technology leaders to align creative operations with business objectives and campaign strategies.
Performance & Metrics:
Define and track KPIs to measure creative efficiency, speed, and impact. Use data and analytics to inform decision-making and optimize resource allocation.
Talent Leadership:
Inspire, coach, and develop a multidisciplinary team. Create career growth paths, foster innovation, and maintain a high-performance culture.
Innovation & Future Readiness:
Stay ahead of industry trends in creative tech, AI, design, and content marketing. Champion experimentation with emerging tools and methods to ensure the team remains competitive and cutting-edge.
8+ years of leadership experience in consulting, supply chain, creative operations, marketing operations, or production management — ideally in large-scale, fast-paced, digital-first organizations.Proven track record managing multidisciplinary teams.Strong background in process design, operational excellence, and workflow automation.Hands-on experience implementing automation platforms, AI solutions, and digital asset management (DAM) systems in a creative or marketing context.Data-driven mindset with experience defining KPIs and measuring impact.Exceptional leadership, communication, and stakeholder management skills.Fluent in English; additional languages a plus.
Benefits & Perks:
Have a real impact on the company's growth and evolution.Excellent working conditions with a location in the heart of the Madrid scene.Home-office friendly.Great work environment with a young, international team of talented people to work with.40% Discount on all events on Fever.Health insurance and other benefits such as Flexible remuneration with a 100% tax exemption through Cobee.English/Spanish Lessons.We have free food, drink, and fruit at the officePossibility to receive in advance part of your salary by Payflow.Wellhub Membership.
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