Transport Supervisor

About us

Established in 2011, Samsung SDS Smart Logistics (part of the Korean multinational Samsung Group) is one of the fastest growing logistics service providers in the world and specializes in innovative logistics services by developing and applying optimized solutions and providing SCM consultancy to customers based on their own Cello platform. The company is active worldwide in 40 countries employing more than 4.500 logistics experts.

Purpose of the job
Operational & Planning Responsibilities

• Ensure that planners adhere to SOPs and established operational protocols
• Utilize transportation software systems to support transport planning and scheduling
• Manage the overall quality of the transport planning process
• Monitor, follow up on, and continuously improve KPI and SLA performance
• Solve first-line escalations from carriers and customers
• Align daily activities with warehouse operations, customer service, and carriers
• Track shipments and inventory movements, and reroute freight as necessary
• Identify bottlenecks in the planning process and report them to management
• Analyze planning efficiency and identify opportunities for process optimization

Team Leadership & Collaboration

• Support, coach, and guide a team of transport planners
• Organize recurring team meetings and one-on-one sessions to ensure a positive work environment
• Support HR-related tasks such as evaluations, interviews, and absence follow-up
• Build trust within the team to create shared responsibility

Systems & Process Improvement

• Support the maintenance, upgrades, testing, and implementation of the TMS
• Assist in developing and implementing improved logistics processes and systems
• Maintain and manage transport-related master data

Additional Support

• Support tasks delegated by the Transport Manager
• Handle other reasonable future responsibilities as the role evolves

Profile
Minimum Requirements

• At least 3 years of experience in transport or logistics planning roles
• Strong verbal and written communication skills in English
• Advanced proficiency in MS Word and Excel
• Experience with WEP and solving transport-related challenges

Desired Qualifications

• Experience working within 3PL environments
• Planning experience and strong project management skills
• Ability to independently execute complex tasks and challenge conventional solutions

Benefits

• Competitive salary, matching with your experience
• Bonus
• Fully covered healthcare insurance
• Fitness subscription
• Bikeplan
• Trainings and digital learning
• 25 holidays (excluding public holidays) with possibility to buy 5 more
• International working environment with colleagues coming from more than 40 different countries

Come join us

Excited by this opportunity? Please upload your resume and we will reach out to you

---