Assertive Outreach Housing and Recovery Worker

• Exciting Full-time opportunity in Metropolitan Melbourne
• Work within a supportive, passionate and collaborative team environment
• $43.08 to $46.35 phr (SCHADS Level 4B) + Leave loading + Super + Salary packaging

Wellways is committed to reconciliation, lived experience and inclusivity. We strongly encourage and warmly welcome people from Aboriginal and Torres Strait Islander communities, people with a lived experience of mental health and disability and people
who identify as
LGBTIQA+ to apply. Even if you only meet some of the criteria, we'd love to hear from you.
About The Program
Doorway is a mental health, recovery, and Housing First program that supports people experiencing mental health challenges and homelessness - including those at risk of homelessness, to access housing in the private rental market while strengthening their wellbeing and recovery goals. Funded by the Victorian State Government, the program provides intensive, weekly support to build tenancy literacy, confidence, and long-term stability.

The Assertive Outreach Housing and Recovery Worker role works in partnership with community mental health services and other community services to support participants throughout their housing and recovery journey. Central to the Doorway program are strong relationships with both clinical services and real estate agents, with a key focus on helping participants sustain their tenancies, navigate the rental market, and improve their overall quality of life.

Hear from the experts (participants) about the Doorway Program-

About The Opportunity
Wellways are seeking an experienced and passionate staff member to join our Doorway team—an innovative program grounded in an Australian Housing First approach. The role supports people experiencing mental health and homelessness challenges to secure private rental housing while progressing their mental health and wellbeing recovery goals. This is a unique opportunity to merge housing and mental health practice to support highly vulnerable community members across metropolitan Melbourne. Favourable applicants will bring experience in community-based mental health settings and working with marginalised populations. The position is delivered in partnership with key area mental health hospital services, including St Vincent's Hospital.

Some of the things your new role will include:

• Apply trauma-informed, recovery-oriented practices in all aspects of your work to support participants in achieving their housing, wellbeing, and recovery goals.
• Support participants to access and maintain private rental housing while building their capacity, tenancy and life skills, confidence, and independence to sustain long-term housing stability.
• Work alongside participants, their families, and support networks to develop and implement self-directed care plans based on participants' housing and recovery goals.
• Collaborate with clinical mental health services, real estate agents, and community organisations to support participants' housing, wellbeing, and recovery.
• Facilitate connections to the community and meaningful relationships, supporting participants to enhance overall quality of life, physical health, and wellbeing.
• Contribute to a skilled and supportive tenancy team, promoting sustainable housing outcomes and reducing reliance on acute mental health services.

Please click here to download a copy of the position description to see further details relating to this role.

What you will need:

• Tertiary qualifications in a social science or related discipline, or experience working in a recovery oriented mental health environment.
• Experience working in mental health or related services.
• Current valid Driver's License and the ability to undertake travel for the role
• Current Working with Children Check and NDIS Workers Screening Check
• Right to Work within Australia
• Satisfactory National Police Records Check (less than 12 months old)
• NDIS Worker Orientation Module Certificate

About Us
Wellways connects people, strengthens families, and transforms communities for individuals of all ages experiencing disabilities or challenges to their social and emotional wellbeing. A leading for purpose mental health and disability support organisation operating nationally, our services span mental health, disability and community care and reach more than 7000 people each year

Working with a diverse range of people, Wellways creates an inclusive community where everyone can imagine and achieve their hopes and potential.

What We Offer

• A purpose driven culture where people can thrive, everyone is respected, and differences are valued
• An equitable, diverse, and socially inclusive work environment
• Salary packaging up to $15,899 enables you to spend a portion of your salary before it is taxed to pay for things like rent, mortgage repayments, car leasing
• Meal and Entertainment allowance via salary packaging up to $2,650 per annum
• Receive 17.5% leave loading every time you take annual leave
• Paid parental leave after 12 months of ongoing employment
• Access for you and your family to our Employee Assistance Program

For a confidential discussion about the role please contact Cass Green Housing Programs Senior Practitioner

Wellways is committed to the safeguarding of children and vulnerable people.
Successful applicants must undergo a comprehensive screening process prior to their commencement.
If you'd like to know more about our reconciliation commitment, click here
Reconciliation | Wellways

Job Description Summary
Wellways are seeking an experienced and passionate staff member to join our Doorway team—an innovative program using a Housing First approach. The role supports people experiencing mental health and homelessness challenges to secure private rental housing while progressing their mental health and wellbeing recovery goals. This is a unique opportunity to merge housing and mental health practice to support highly vulnerable community members across metropolitan Melbourne. Favourable applicants will bring experience in community-based mental health settings and working with marginalised populations. The position is delivered in partnership with key area mental health hospital services, including St Vincent's Hospital.

Culture
We're passionate about our work, which is enjoyable, challenging and rewarding. All of our teams work to ensure everyone can imagine and achieve their hopes and potential. We know that people are unique and the experts on their life and are not defined by impairments, diagnosis or labels. We aim to specifically promote safety and inclusivity for LGBTIQ+ and First Nations communities.

How To Apply
This is your opportunity to join a values based, growing, innovative and nationally recognised organisation with over 2,000 staff members across 93 sites.

Please select "Apply" below to complete your application.

Applications Close
21/12/2025