Senior UX/UI Designer

What We Expect
Are you ready to shape the future of vertical transportation and take ownership of design experiences that impact millions?

As a
Senior UX/UI Designer (d/f/m)
, you'll be essential to our global digital transformation journey—someone who rolls up their sleeves, goes the extra mile, and brings a pragmatic get-things-done attitude to bridging the physical and digital worlds through thoughtfully crafted interfaces. You'll join a collaborative, dynamic, and diverse team working in a truly international environment. Your work will focus on leading hands-on design across customer-facing products and internal platforms, owning user experience for our customer portal, and collaborating with product owners, engineering, data science, and operations to create solutions that make our customers successful and transform service efficiency for 20,000+ technicians.

• UX Strategy: Define and lead the UX vision across projects, ensuring products are user-centred, accessible and scaleable.
• UX/UI Design: Own the delivery of excellent user experiences and workflows from initial sketch through to implementation.
• Develop high quality wireframes, prototypes and visual designs that reflect TKE's brand identity and enhance usefulness and usability of our products.
• User Research: Plan, design and execute user research, usability testing and data analysis to understand user's needs, preferences and behaviours.
• Insights and Strategy: Analyse and interpret insights into compelling frameworks, workflows and ideas that inform design and architecture decisions. [don't make research too big.. designers have a different udnerstandint typically before coming to our industry
• Design Systems: Consistently apply and contribute to the evolution of TKE's design system, ensuring consistency and efficiency across products.
• Collaboration: Partner with other designers, product managers and engineers to align design solutions with technical feasibility and business priorities.
• Thought Leadership: Guide and support other designers and engage with product owners to foster best practices in UX and UI.
• Innovation: Stay current of design trends, tools and emerging technologies to continuously improve the user experience.
• Stakeholder Management: Be a pragmatic hands-on advocate for the voice of the user in the development process working closely with business leaders and development teams.

Who we are looking for

• 5+ years of experience in UX/UI design with a portfolio demonstrating strong digital product design in complex organizations.
• Batchelor's degree minimum in Interaction Design, UX Design, Service Design or related field.
• Expertise in design and prototyping tools such as Figma, Sketch, Adobe Creative Suite or InVision.
• Solid understanding of user-centered design principles, accessibility standards and responsive design.
• Strong experience of designing and conducting user research and translating findings into actionable insights.
• Hands on – can do attitude
• Experience with design systems and component libraries.
• Excellent communication and collaboration skills with the ability to advocate for the user and influence stakeholders.
• Comfortable working in agile, cross functional product teams using Azure Dev Ops and Jira.
• Fluent, business level English

Personal Attributes

• Hands-on designer who delivers high-quality work and loves the craft of design
• User-focused with genuine curiosity about user needs and behaviors
• Pragmatic problem-solver who balances design ideals with technical and business realities
• Collaborative team player who works effectively with designers, developers, and product owners
• Detail-oriented with strong visual design skills and eye for consistency
• Self-motivated who takes ownership and drives projects forward independently
• Clear communicator who advocates for users and explains design decisions effectively
• Adaptable who thrives working across multiple products in a fast-paced environment

What we offer

• Health and Safety –Highest standards and a wide range of health promotion and healthcare activities
• Flexibility –We support, for example, through flexible yet regulated working hours and remote working options
• Collaboration & diversity –Collegiality is of huge importance – we treat everyone with respect and appreciation
• Development –Individual support to help you get started in your new job as well as training and education programs to help you develop professionally and personally
• Creative leeway –We offer an environment in which you can try out new solutions in a no-blame-culture
• Sustainability –We act with responsibility and environmental awareness
• Work environment –We have modern workplaces and IT equipment, subsidized lunchtime meals in the canteen, free parking and discounted public transport tickets

Who we are
At TK Elevator, a globally leading elevator and escalator company, we're revolutionizing how people experience buildings through digital solutions that seamlessly integrate elevator systems, embedded technology, cloud platforms, and AI-powered experiences. Together with top technology partners, we've launched our first Digital Native Elevator, EOX, and continue to innovate as we move fast in this emerging data and AI world.

Contact
Please apply
online
in English, including your
notice period
and
salary expectation
.

Talent Acquisition

Bianca Wickinghoff