Client Contracts Officer

About Scope

Scope's purpose is to create meaningful opportunities for people with disability to belong and thrive. We support people with physical, intellectual and multiple disabilities to achieve their goals. Scope is a registered provider under the NDIS and delivers a range of services including supported independent living, short term accommodation (respite), social connections, lifestyle options, therapy and employment services in over 420 service locations across Victoria and NSW.

About Your Role

Scope has a new and exciting opportunity for a Client Contracts Officer within our Employment Programs Division.   

Reporting to the Client Contracts Manager, you will oversee the creation, management and renewal of client contracts ensuring compliance, documentation and risk management contributing to an experience that empowers our clients to belong and thrive.

Your Key Focus

• Identify, explore and advocate for opportunities to improve how we onboard clients, with a focus on safety, quality and sustainability
• Work collaboratively to coordinate the creation, management and renewal of client contracts in alignment with relevant legal, regulatory, compliance and budget requirements
• Maintain accurate documentation, collaring and submitting this to relevant stakeholders
• Share feedback to support the development, implementation and ongoing evolution of client acquisition and retention plans and priorities
• Contribute to monitoring funding arrangements to identify and appropriately report issues

What We Look For

• Proven knowledge of relevant NDIS compliance and funding rules
• Strong administration, organizational skills and attention to detail
• Ability to communicate with different levels of the business and develop strong relationships with stakeholders
• Strong ability to priortise and manage time competing tasks
• Experience within the Community/ Non-For-Profit Sector will be beneficial

View the position description  here

We will be reviewing applications as they come in and may interview suitable candidates prior to closing date, therefore please note this advertisement may close earlier than the disclosed end date. To avoid missing out APPLY NOW.

Scope as an Employer

At Scope, we 'Celebrate our people' by rewarding you with access to an exclusive benefits platform.  You will have access to cashback, vouchers, and discounts to over 500 popular retailers covering groceries, fuel, entertainment, wellbeing and so much more. It's one of the ways we thank our team for the ongoing and valued contribution they make to the lives of the people we support.

View our stance on inclusion, diversity and human rights.

Scope (Aust) is a 2024 Circle Back Initiative Employer – we commit to respond to every applicant.

Agencies: Whilst we appreciate your interest, we are confident we can find a great candidate without external support.

Take your career on a journey with Scope and work proactively with us to achieve our purpose

If at any time you require us to adjust our recruitment process to meet your individual needs please email

Please note, successful applicants will be required to hold a NDIS Worker Screening Check Clearance and a Working with Children Check. If you have lived or worked for a continuous period of 12 months or more in another country within the last 10 years, a certified International Police Check from that country or countries will also be required. Please note that the offer will be conditional on meeting these requirements.