receptionist/office administrator

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Position: Job Title: Receptionist/Office Administrator

Location: San Pedro

The Spanish Estate Agent is seeking a bilingual (English and Spanish) Office/Receptionist to join our team in San Pedro. As the welcoming face and voice of our agency, you will be responsible for ensuring a friendly, efficient, and professional experience for all clients and visitors. This role is perfect for someone who thrives in a dynamic environment, has excellent organizational skills, and is passionate about providing top-notch customer service.

Key Responsibilities:

• Front Desk Management: Greet clients and visitors warmly, providing assistance and information as required.

• Bilingual Communication: Handle phone calls, emails, and in-person interactions in both English and Spanish, ensuring all client needs are addressed effectively.

• Client Coordination: Schedule property viewings and client meetings, coordinating with agents to ensure smooth scheduling as directed by the Sales Director.

• Office Organization: Maintain a tidy and organized reception area, manage office supplies, and handle mail and deliveries.

• Administrative Support: Provide general administrative support, including data entry, filing, and preparing basic documents and reports, window cards etc

• Database Management: Maintain accurate and up-to-date client information within our internal systems.

• Marketing Assistance: Support with posting property listings and preparing marketing materials as needed.

• Client Relations: Deliver excellent customer service, addressing inquiries and resolving any issues to ensure client satisfaction.

Essential Skills

• Language Skills: Fluency in both English and Spanish is required.

• Experience: Prior experience in a receptionist or administrative role is preferred, ideally in the real estate or property sector.

• Communication Skills: Strong verbal and written communication skills, with a friendly, professional manner.

• Organizational Skills: Highly organized, with the ability to prioritize and multitask in a busy environment.

• Tech Proficiency: Familiarity with Microsoft Office Suite (Word, Excel, Outlook) comfortable using CRM systems and Google Gmail Suite.

• Customer Service Orientation: A commitment to providing high-quality customer service, with the ability to handle client requests calmly and effectively.

• Attention to Detail: Accurate and detail-oriented approach to administrative tasks.

• Independent Working: {Proven ability to work independently and a highly motivated self-starter.

Benefits

• Competitive monthly wage

• Opportunity for contract extension and potential for career growth within the company

• Supportive and welcoming team environment

• Hours: 9 – 1pm and 2pm – 5pm

If you are bilingual, organized, and customer-focused with an interest in real estate, we'd love to hear from you Please send your resume and a brief cover letter detailing your fit for the role to