Studen Life Helper

Position – Student Life Seasonal Helper, Madrid

Position: Student Life Helper (full-time, temporary)

Department: Outbound Exchanges – Global Operations

Reports to: Student Life Senior Manager, Madrid

Job Location: Madrid, Spain

Expected Start Date: January 2, 2026

End Date: February 27, 2026

Gross Salary: EUR gross/month (all concepts included)

𝗪𝗵𝗼 𝘄𝗲 𝗮𝗿𝗲:

CIEE is a global organization, staffed with dedicated problem-solvers adept at collaboration across teams and time-zones. Our international staff operates the largest nonprofit network of study abroad centers at 30+ locations around the world. Since 1947, we have promoted peace by cultivating intercultural understanding and preparing people to thrive in a globally interdependent and culturally diverse world.

𝗪𝗵𝘆 𝘄𝗼𝗿𝗸 𝘄𝗶𝘁𝗵 𝘂𝘀:

·
You will change the world
. CIEE programs build bridges between different people, different countries, and different cultures. We help young people participate in high-quality international exchange and study abroad programs that bring the world together. We change lives, our alumni change the world. Be part of the change

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You will be part of a fast-paced, international, diverse, and collaborative team of professionals.
Committed to excellence and solving whatever problem the world throws at them, CIEE professionals work on international teams and are dedicated to advancing our 75- year-old mission to make the world a more peaceful place.

Role Overview:

In collaboration with/under the supervision of the Student Life Manager and Coordinators the Student Life Assistant supports the coordination, quality assurance, and planning of all student services programming (activities, excursions, etc.), housing and residential life. The position also works in coordination with other Madrid teams, such as Program Management, to ensure a positive and highly rewarding student experience in all the Madrid programs.

Key Responsibilities:

·       Assist with basic administrative tasks (filing, data entry and preparing materials for orientations).

· Assist with housing checks under supervision.

· Deliver welcome packs to student accommodation.

· Support reporting and follow-up of maintenance incidents.

· Help with roommate agreements and related documentation.

· Assist with housing orientation sessions for students.

· Help with student housing logistics (e.g., delivering welcome packs, assisting with housing checks under supervision).

· Support and attend cultural activities and excursions (e.g., sign-up sheets, attendance tracking, chaperoning day trips).

· Provide front-desk assistance during office hours (answering questions, directing students to appropriate staff).

· Help maintain a welcoming environment in the Student Life Office.

· Assist with communication tasks (posting announcements, updating activity boards).

What you´ll bring:

· Strong organizational skills and attention to detail.

· Friendly and approachable, with good interpersonal skills.

· Ability to work collaboratively in a multicultural environment.

· Basic proficiency in Microsoft Office tools.

· Fluency in English and Spanish.

What we offer

• A job in non-profit education which will further develop your intercultural and administrative skills.

• A multicultural working environment with young people from all over the US.

• A learning atmosphere in a growing organization.

• Colleagues with a passion for international education and exchange

Working conditions

The successful candidate is offered a full-time, thirty-nine (39) hour/week local work contract, paid monthly. Working hours will typically be Monday to Friday from 9:00 am to 5:30 pm. Evening or weekend support for activities, if requested. In-person role based in Madrid.

The position is an in-person and student-facing role that requires employees to be based full-time in Madrid at the start of the role. In this role you will have access to participant applications and other personal student information. CIEE staff might be privy to personal, medical and/or academic problems of participants and must respect and maintain the confidentiality of such records. The position is hired with a local contract and follows all local holidays and annual vacation days.

Diversity Matters:

CIEE is committed to creating an inclusive environment in which our participants and staff represent the full spectrum of backgrounds and experiences. CIEE believes that professionals with diverse backgrounds provide ideas to solve problems and find ways to advance our mission to bring the world together. Candidates from underrepresented groups with diverse backgrounds are strongly encouraged to apply