Implementation Manager

At Digital Realty, we are the foundation of the cloud, enabling global enterprises to scale with confidence. When our customers' critical deployments go live, they rely on a seamless and precise implementation process. As an Implementation Manager, you will be the driving force behind this pivotal phase—orchestrating complex, customized projects that turn blueprints into operational reality within our data centers.

You will be the single point of accountability, leading cross-functional teams and managing the complete project lifecycle. From initial planning to final handover, you will ensure every technical detail is executed flawlessly, on time, within budget, and to the highest standards of safety and quality. This is a role for a leader who thrives on complexity, builds trusted partnerships, and is passionate about delivering the infrastructure that powers innovation.

Your Mission: Key Responsibilities

• Lead End-to-End Project Delivery: Plan, coordinate, and execute technically complex customer implementation projects, acting as the central hub for all internal and external stakeholders.
• Orchestrate Resources: Directly manage and allocate work to technicians, engineers, subcontractors, and security teams, ensuring optimal resource utilization and strict adherence to safety protocols.
• Be the Customer Champion: Serve as the primary customer liaison, managing all communications, coordinating on-site activities, and securing necessary approvals to ensure transparency and satisfaction.
• Govern Budgets & Compliance: Track project budgets rigorously, align costs with service pricing models, and ensure full compliance with contractual obligations and quality standards.
• Ensure Seamless Transition: Oversee all project documentation for accuracy and facilitate a smooth operational handover to the Service Operations team upon completion.

Your Profile: Skills & Qualifications

Essential Experience & Skills:

• A minimum of 5 years of proven project management experience within a technical, critical environment such as data centers, telecommunications, or industrial engineering.
• A strong background in managing complex implementations, including subcontractor coordination, budgeting, KPI tracking, and detailed reporting.
• Bachelor's degree in Engineering, Telecommunications, or an equivalent certified electro-technical qualification (e.g., Master Technician).
• Solid technical understanding of electrotechnical systems; knowledge of cooling, generators, or fiber optics is a distinct advantage.
• Proficiency in technical documentation, project reporting, and advanced MS Office tools.
• Professional fluency in both Spanish and English (written and spoken).

The Right Mindset:

• A natural leader and communicator who builds trust with customers and teams alike.
• A strategic problem-solver who anticipates risks and drives solutions in a dynamic environment.
• Meticulously organized, with an unwavering focus on detail, quality, and timelines.
• Commercially aware, with a keen eye on project finances and value delivery.

Ready to build what's next? If you are driven to lead high-stakes projects in a fast-paced, international environment, apply now to become a key architect of our customers' success.

A bit about us

Digital Realty is the leading provider of carrier and cloud neutral data centre services by delivering the full spectrum of data center, colocation and interconnection solutions. PlatformDIGITAL, the company's global data center platform, provides customers with a secure data meeting place and a proven Pervasive Datacenter Architecture (PDx) solution methodology for powering innovation and efficiently managing Data Gravity challenges. Digital Realty gives its customers access to the connected data communities that matter to them with a global data center footprint of 300+ facilities in 50+ metros across 28 countries on 6 continents. We've 3,500+ colleagues around the world who work together, come up with life-changing solutions and create connections that matter every day.

What we can offer

Our rapidly evolving business sector offers the opportunity to be part of a courageous and passionate team who work together to understand and meet the changing needs of our global customers. Join us and you'll be part of a supportive and inclusive environment where you can bring your whole self to work. As part of our team, you'll get to work with people from different business areas, challenge the way we do things and put your ideas into action. We'll also give you plenty of development opportunities so you can build a rewarding and successful career with us. This is an exciting time to join our business so apply now and make your mark on our future.