Senior Product Analyst

Who we are

Moniepoint is Africa's all-in-one financial ecosystem, empowering businesses and their customers with seamless payment, banking, credit, and management tools. In 2023, we processed $182 billion and are Nigeria's largest merchant acquirer.

About the role

The Senior Product Analyst will be responsible for driving the growth and success of payment products by developing strategies that enhance user acquisition, retention, and overall product engagement. This role requires a blend of analytical skills, strategic thinking, and collaboration across various teams to ensure that payment solutions meet market demands and align with business objectives. Typically, you ensure that the product not only attracts users but also grows efficiently as the company scales.

Curious about what makes Moniepoint an incredible place to work? Check out posts on how we cultivate a culture of innovation, teamwork, and growth.

Key Responsibilities

• Formulate and implement comprehensive growth strategies that align with the company's vision and objectives. This includes identifying market trends and opportunities for product enhancement.
• Conduct in-depth market analysis to understand customer needs, competitive landscape, and emerging trends in the fintech payments sector. 
• Utilize data analytics to monitor product performance metrics such as user acquisition, retention rates, and engagement levels. Make data-driven decisions to optimize product offerings.
• Work closely with engineering, marketing, sales, and customer support teams to ensure cohesive execution of growth initiatives. 
• Facilitate communication between teams to align goals and share insights.
• Collaborate with UX/UI designers to enhance the user experience of payment products. 
• Gather user feedback through testing and surveys to refine features and improve satisfaction
• Regularly review performance data to identify areas for improvement and adjust strategies accordingly.
• Setting and ensuring the company achieves specific KPIs in product-related metrics, such as activation, acquisition, conversion, retention, referrals, and revenue

Qualifications

• 5–7 years of experience in product management or growth roles, preferably within the fintech or SaaS industry.
• Proven track record of driving user acquisition, retention, and engagement through data-driven strategies.
• Familiarity with payment processing technologies is a plus.
• degree in business, finance, technology, or a related field is typically required.
• Advanced degrees or certifications in product management or fintech are advantageous.
• Strong analytical abilities with proficiency in data analysis tools. 
• Ability to interpret complex data sets and derive actionable insights.
• Excellent verbal and written communication skills are necessary for effective collaboration with diverse teams and stakeholders.
• Understanding of software development processes and experience with product management tools (e.g., JIRA, Confluence) is beneficial.
• Expert knowledge of various testing methodologies (A/B testing, multivariate testing, incrementality testing, usability testing)

Additional skills

• Product management
• Analytics
• Marketing
• Data Science
• Design
• Customer Success

What we can offer you

• Culture - We put our people first and prioritize the well-being of every team member. We've built a company where all opinions carry weight and where all voices are heard. We value and respect each other and always look out for one another. Above all, we are human.
• Learning - We have a learning and development-focused environment with an emphasis on knowledge sharing, training, and regular internal technical talks.
• Compensation - You'll receive an attractive salary, pension, health insurance, annual bonus, plus other benefits.

What to expect in the hiring process

• A preliminary phone call with one of our recruiters.
• A panel interview with a member of the hiring team.
• A behavioral and technical interview with a member of the Executive team

Moniepoint is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.