Property Manager

Company Description
Founded in 2014, Le Collectionist is the European leader in tailor-made luxury travel, bringing together spectacular homes with exceptional services and experiences, creating unforgettable holiday experiences for groups and families who believe holidays should be unique, lively, and shared.

Our portfolio spans over 50 iconic destinations—from coastlines and countryside escapes to snow-covered peaks and vibrant city streets. Every home is handpicked for its character, beauty, story, then paired with expertly selected services to create the perfect setting for every kind of gathering. It's a different way to travel: smoother, more intimate, and above all, freeing.

With expert concierges supported by dedicated local teams, we take care of every detail — from thoughtful services for everyday comforts to fully bespoke, once-in-a-lifetime adventures rooted in local culture and tradition. Whether it's arranging a private chef or nanny, securing a vintage car, or privatising a museum, we bring your holiday vision to life.

Job Description
Reporting to the Director of Property Management, your main responsibility will be to manage, develop, and protect a portfolio of properties in Ibiza, ensuring high owner satisfaction, strong operational performance, and alignment with business objectives.

Property Management:

• Ensure ongoing, transparent, and proactive communication with property owners on all matters related to property administration, management, maintenance, and care, maintaining continuity and strong follow-up in the relationship.
• Ensure the administrative and financial management of property management files and take all necessary measures to contribute effectively to this task.
• Advise property owners on potential improvements to the property and support them in sourcing and comparing quotations for works and services.
• Interact with property owners, relevant authorities and organizations (municipality, co-ownership association, etc.), and service providers.
• Respond to requests and expectations of property owners within the limits of the services included in the property management contract.
• Ensure that each guest is welcomed to a property whose customization, level of comfort, facilities, and quality of household staff consistently exceed their expectations, regardless of their location worldwide.
• Resolve any issues related to the above elements before, during, and after the guest's stay as effectively as possible to maximize their satisfaction and that of the owner.
• Support guest arrivals and departures for Le Collectionist bookings in the managed properties commercialized through LC.

This entails:

• Monitoring the expected arrival of the client, anticipating possible needs, and preparing arrival and departure files.
• Organize and oversee both internal and external teams, ensuring tasks are executed efficiently and daily property operations run smoothly.
• Preparing and inspecting each property before client or owner visits, with personalized adjustments to meet their unique requirements
• Welcoming each of our clients according to Le Collectionist brand standards.
• Responding to various requests from our guests during their stay.
• Acting as a strong point of the concierge service at the destination.
• Ensuring that the checkout process proceeds smoothly and that the property is returned in good condition.

Qualifications

• Person based in Ibiza
• Hospitality school, Business Administration or Management degree.
• Good knowledge of the Ibiza area.
• Driver's license.
• Interest in the luxury sector.
• Strong experience in similar roles.
• Excellent oral and written skills in Spanish and English (a third language is a plus) and communication skills.
• Organized, rigorous, and meticulous.
• Demonstrates a high degree of autonomy.
• Dynamic and committed personality.
• Ability to quickly establish relationships and adapt to the type of person you are dealing with online or in person.
• Possesses good communication skills, both written and oral, and strives to be clear and understandable.
• Enjoys challenges and is not afraid to handle multiple topics at once.

Additional Information

Interview Process
Steps:

• Interview with HR
• Interview with the Responsible of PM Department
• Interview with the Spain Director