Data Analyst

About Caravelo
Join
Caravelo
, a travel tech company transforming the airline and mobility industry through subscription-based solutions. We design and operate white-label programs for airlines and operators worldwide, helping them offer flexible travel experiences to their customers.

Duties and responsibilities

Data Monitoring & Analysis

• Monitor and analyze data related to platform usage, incidents, and operational performance.
• Use Excel (pivot tables, lookups, basic formulas) to analyze trends, identify anomalies, and support data-driven decisions.
• Use basic Python scripts to support data analysis, automate repetitive tasks, and improve operational workflows.
• Work with internal databases at a basic level (e.g. writing simple SQL queries, reviewing logs or datasets) to extract relevant insights.
• Validate data accuracy and consistency across different sources.

Impact Assessment & Reporting

• Quantify the business and operational impact of incidents, system changes, or product updates.
• Prepare clear summaries, dashboards, or reports to support internal decision-making.
• Assist in defining key metrics and tracking performance over time.

Customer Operations Support

• Support the Customer Operations team in organizing and prioritizing day-to-day work.
• Help collect, structure, and track tasks, deadlines, and delivery dates.
• Assist in coordinating priorities and urgent requests, providing visibility to the team.
• Support Victor in managing daily operational workload and improving task tracking and processes.

Cross-Team Collaboration

• Work closely with the Support, Engineering, Project Management, and Customer Operations teams on a daily basis.
• Support investigations by providing data analysis when issues or incidents arise.
• Translate data findings into actionable insights for non-technical stakeholders.

Systems & Product Understanding

• Gain a strong understanding of Caravelo's platform, products, and subscription models.
• Learn how different systems interact and how changes in one area affect data and performance elsewhere.
• Contribute to identifying data gaps or inconsistencies across systems.

Process & Data Quality Improvement

• Contribute to improving data processes, documentation, and internal data sources.
• Help standardize reports and analytical workflows.
• Proactively suggest improvements in how data is collected, analyzed, automated, or communicated.

Required Skills And Experience
Important
: Must be eligible to sign a full-time internship agreement with a university or educational institution.

• Strong analytical mindset and interest in data and operational analysis.
• Organized and structured, with strong attention to detail.
• Comfortable working with data tools, especially Excel; basic SQL and Python knowledge is a plus.
• Problem-solving oriented and eager to understand how systems and processes work.
• Ability to manage multiple tasks, understand priorities, and support fast-paced operational environments.
• Collaborative and communicative, able to explain insights clearly to both technical and non-technical stakeholders.
• Curious, proactive, and eager to learn.
• Strong English skills in an international environment.
• Background in Engineering, Data, Mathematics, or a related field (preferred)

What we offer

• Career Growth – Work in a high-growth environment with opportunities for professional development.
• Awesome Culture – Join a diverse, inclusive, and innovative team that values collaboration.
• Exciting Travel-Tech Projects – Help revolutionize airline subscriptions and travel commerce.
• Paid internship (salary depending on profile)
• Hybrid work model based in Barcelona
• High learning curve + real responsibility in a supportive environment