Customer Due Diligence Analyst

Who we are ?
Bally's Corporation is a global casino-entertainment company with a growing omni-channel presence. It currently owns and manages 15 casinos across 10 states, a golf course in New York, a horse racetrack in Colorado, and has access to OSB licenses in 18 states. It also owns Bally's Interactive International, formerly Gamesys Group, a leading, global, online gaming operator, Bally Bet, a first-in-class sports betting platform, and Bally Casino, a growing iCasino platform.

With 10,600 employees, the Company's casino operations include approximately 15,300 slot machines, 580 table games and 3,800 hotel rooms. Upon completing the construction of a permanent casino facility in Chicago, Bally's will own and/or manage 15 casinos across 10 states. Bally's also has rights to developable land in Las Vegas post the closure of the Tropicana.

Well, what about the team?
We are looking for a detail-oriented and proactive Customer Due Diligence Analyst to join our CDD team. The successful candidate will be responsible for conducting thorough customer due diligence reviews, monitoring player activity, and ensuring compliance with
AML
,
Responsible Gaming (RG)
, and
FRISK
requirements.

So, what will you be doing?

• Perform Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD) checks in line with AML regulations and internal policies.
• Review and verify customer documentation (KYC), ensuring accuracy and completeness.
• Assess and monitor player behaviour to identify potential money laundering, fraud, or responsible gaming concerns.
• Use FRISK and other monitoring tools to analyse transaction patterns, flags, and alerts.
• Investigate suspicious activity, escalating cases to the AML Officer or MLRO when required.
• Support the ongoing risk assessment process and maintain detailed audit trails for all investigations.
• Collaborate with internal teams (Risk, Payments, RG, Fraud) to ensure timely resolution of cases.
• Stay up to date with current regulations, industry trends, and compliance best practices.
• Contribute to continuous improvement of CDD and AML procedures.
• PLEASE SUMBIT YOUR CV IN ENGLISH.

And what are we looking for?

• Minimum of 1–2 years of experience in AML, CDD, Fraud, or Responsible Gaming within the iGaming, banking, or fintech industry.
• Strong analytical and investigative skills with a high attention to detail.
• Familiarity with FRISK, transaction monitoring systems, or similar risk tools.
• Excellent communication skills in Spanish and English, both written and verbal.
• Ability to work independently and handle multiple cases with strict deadlines.

This is what you'll get?

• Annual Leave
• Pension plan
• Health insurance
• Company share scheme
• Volunteering days
• Home office allowance
• Wellness or Gym allowance

DNA / Values
At Bally's Interactive, we are driven by a set of core values that we like to call our DNA. We strive to embody our DNA and keep them at the heart of everything we do

We are
Always Ready
to embrace change, adapt, and do what it takes to delight our customers. We believe that
You Make the Difference
, which is what gives our players the best experience and keeps them coming back. We are
All One Team
, looking out for each other, respecting diversity while connecting through a common purpose. Our teams are
Learning Every Day
by showing constant curiosity and the drive to learn from successes, mistakes, new experiences, and the people around us. At Bally's we
Love to Lead
by thinking differently, seeking innovation, and always looking for ways to raise our game.

Equal Opportunities
At Bally's Interactive, we are committed to promoting equal opportunities in employment and working conditions.

Diversity, Equity and Inclusion are important to us, and we encourage a culture where everyone can be themselves at work. We believe passionately that employing a diverse workforce is central to our success, this is our superpower.

We do not discriminate against employees or job applicants on the basis of race, colour, nationality, ethnic or national origin, age, sex or sexual orientation, gender reassignment, religion or belief, marital or civil partner status, pregnancy or maternity, political opinion or disability.