Icelandic Speaking Customer Service Representative for Booking
hace 1 semana
Job responsibilities:
As a customer support advisor for Booking you will be in charge of understanding and identifying customer needs. You will be listening, responding and mediating between our international travellers and accommodation suppliers of all over the world, always ensuring a high level of customer service.
Clarifying inquiries about service, payment and technical requirements, providing accurate information and following set process, via email and phone.
Requirements
Icelandic
: C2 level and advanced EnglishExcellent communication and inter-personal skills both written and spoken
- User friendly PC skills: Office 365, CRM Database, and other internal platforms.
- A problem-solving and solution-driven mentality
- A positive, motivated mindset that will help you deal with some tricky customer problems
- Goal-oriented work approach
- An open mind to changing priorities and business processes
- Affinity with Accommodation platforms
- Experience within customer service or contact center environments will be valued.
Desirable Skills
- Process Excellence: Systematically improving organizational processes to enhance efficiency, effectiveness, and quality
- Collaboration: Working effectively with others, sharing ideas and resources to achieve common goals
- Communication: Exchanging information, ideas, and messages between individuals or groups through various channels and mediums
- Emotional Intelligence: Understanding and managing one's own emotions and the emotions of others to foster positive relationships and enhance the impact of actions
- Open Mindedness: Considering and appreciating diverse perspectives and ideas, fostering collaboration
- Critical Thinking: Evaluating information and arguments, leading to informed and effective decisions based on data insights
- Solution Orientation: Approaching problems and challenges with a focus on finding practical and effective solutions
- Entrepreneurship: Having a mindset characterized by innovation, creativity, risk-taking, and a proactive approach to problem-solving and opportunity identification
Benefits
Contract
:
- 38,5h/week (Monday to Sunday).
- Salary: € gross/year
- Available shift: 09:00 - 20:00h
- Temporary Contract
- Holidays: 27 working days of holidays/year
Benefits
- Flexible remuneration in nursery school transport if interested after probation period
- A multicultural and international working environment
- Modern office spaces, well connected by public transport and close to Glories shopping mall (Westfield)
- Be part of an exciting industry leading department with great opportunities to learn and grow your career
- 3 weeks of Initial training and continued personal coaching
Diversity, Equity & Inclusion
TP is home to a global family with various backgrounds and lifestyles. We will always embrace diversity and never discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or other differences.
-
Icelandic Speaking Customer Service Representative
hace 2 semanas
Barcelona, Barcelona, España Essence Coaching Group A tiempo completoIcelandic Speaking Customer Service Representative Location: Barcelona Monthly salary: Euro gross What You Will Do Handle booking inquiries via phone, email, and chat Provide clear information and solutions Support customers with professionalism and care Maintain accurate documentation Why This Opportunity Is Different Multicultural work environment...
-
Icelandic Speaking Customer Service Representative
hace 1 semana
Barcelona, Barcelona, España Essence Coaching Group A tiempo completoIcelandic Speaking Customer Service Representative Location: Barcelona Monthly salary: Euro grossWhat You Will Do Handle booking inquiries via phone, email, and chat Provide clear information and solutions Support customers with professionalism and care Maintain accurate documentationWhy This Opportunity Is Different Multicultural work environment...
-
Icelandic Speaking Customer Service Representative
hace 2 semanas
Barcelona, Barcelona, España Essence Coaching Group A tiempo completoIcelandic-Speaking Customer Service Representative Location: Barcelona, Spain Salary: 1,8002,000 gross/month What You Will Do Handle customer booking inquiries via phone, email, and chat Provide clear, accurate information and effective solutions Support customers with professionalism, empathy, and care Maintain accurate case documentation in...
-
Icelandic-speaking Customer Service Representative
hace 1 semana
Barcelona, Barcelona, España Worldwiders A tiempo completoJob DescriptionAre you an empathic person with a passion for helping others? Our client is looking for an Icelandic-speaking Customer Support Advisor to join their team in SpainJoin a multicultural support team representing a prestigious travel company. You'll be the connection between global travellers and accommodation providers, ensuring top-tier service...
-
Barcelona, Barcelona, España Cross Border Talents A tiempo completoJob Description: Junior Customer Support Representative (Icelandic Market) – Barcelona Are you a native or fluent Icelandic speaker excited to launch your career in a lively international environment? We are looking for a Junior Customer Support Representative to join our enthusiastic team in Barcelona Whether you have experience or are just beginning your...
-
Barcelona, Barcelona, España CallForTalents A tiempo completoJob Description: Junior Customer Support Representative (Icelandic Market) – BarcelonaAre you anative or fluent Icelandic speakerexcited to launch your career in a lively international environment? We are looking for aJunior Customer Support Representativeto join our enthusiastic team in Barcelona Whether you have experience or are just beginning your...
-
Barcelona, Barcelona, España Cross Border Talents A tiempo completoJob Description: Junior Customer Support Representative (Icelandic Market) – Barcelona Are you a native or fluent Icelandic speaker excited to launch your career in a lively international environment? We are looking for a Junior Customer Support Representative to join our enthusiastic team in Barcelona Whether you have experience or are just beginning...
-
Barcelona, Barcelona, España CallForTalents A tiempo completoJob Description: Junior Customer Support Representative (Icelandic Market) BarcelonaAre you anative or fluent Icelandic speakereager to kickstart your career in a vibrant international setting? We are seeking aJunior Customer Support Representativeto join our enthusiastic team in Barcelona Whether you're experienced or just starting your professional path,...
-
Barcelona, Barcelona, España TP A tiempo completoIf you are an empathic person, a good listener, who has a problem-solving mindset and enjoys being a team player, we have the right job for youJob responsibilities:As a customer support advisor for Booking you will be in charge of understanding and identifying customer needs. You will be listening, responding and mediating between our international...
-
Dutch-Speaking Customer Service Representative
hace 1 semana
Barcelona, Barcelona, España Cross Border Talents A tiempo completoJob Title: Dutch-Speaking Customer Service RepresentativeLocation: Barcelona, Spain (On-site)Start Date: ASAPPart-Time Opportunity in Barcelonas Fashion SceneJoin Cross Border Talents and be a part of a renowned global fashion brand as a Dutch-speaking Customer Service Representative in beautiful Barcelona If youre fluent in Dutch and English, this part-time...
