Hybrid Danish Speaking Junior Onboarding Account Manager

hace 2 semanas

Barcelona, Barcelona, España Cross Border Talents A tiempo completo

Responsibilities

  • In this role you will serve as a trusted advisor to onboard a portfolio of new clients and develop high-performing PPC campaigns for their digital marketing advertisement.
  • Make outbound customer calls to promote and sell services.
  • Detect and understand customer's objectives and offer adapted solutions for their needs.
  • Set up strategic, results-driven campaigns designed for immediate impact and long-term performance sustainability.
  • Be responsible for increasing spend and campaign´s upselling.
  • Create, maintain, and update a customer database with complete information.
  • Handle a high volume of potential clients daily through phone calls.

Requirements

    • BA/BS degree (MA/MSc in Marketing or Communications preferred)
    • Language Skills: C2 level of Danish and C1 level of English. Multilingual abilities are a plus due to the multilingual nature of the Nordic market.
    • 20 months of experience in sales and/or marketing: previous client-facing experience, particularly in high-stakes environments.
    • Able to work independently and meet goals with occasional supervision.
    • Familiar with managing customer data and using CRM tools to support business processes.
    • Uses AI tools to support daily tasks and improve outreach strategies.
    • Communicates clearly and effectively with different audiences.
    • Comfortable working toward goals in a collaborative environment.
    • Confident in delivering presentations and writing professional content.
    • Takes initiative and maintains a proactive, solution-oriented attitude.
    • Works well independently and contributes to team efforts.
    • Understands business goals and supports strategic planning.
    • Capable of analyzing competitors and identifying trends to support positioning.
    • Focused on customer satisfaction and providing helpful support.

Desirable Skills

  • Process Excellence: Systematically improving organizational processes to enhance efficiency, effectiveness, and quality
  • Collaboration: Working effectively with others, sharing ideas and resources to achieve common goals
  • Communication: Exchanging information, ideas, and messages between individuals or groups through various channels and mediums.
  • Emotional Intelligence: Understanding and managing one's own emotions and the emotions of others to foster positive relationships and enhance the impact of actions
  • Open Mindedness: Considering and appreciating diverse perspectives and ideas, fostering collaboration
  • Critical Thinking: Evaluating information and arguments, leading to informed and effective decisions based on data insights
  • Solution Orientation: Approaching problems and challenges with a focus on finding practical and effective solutions
  • Entrepreneurship: Having a mindset characterized by innovation, creativity, risk-taking, and a proactive approach to problem-solving and opportunity identification

Benefits

Referral Program: Earn up to €2,000 for bringing friends, depending on the language/project.

  • Relocation Support
  • Private Health Insurance.
  • Continuous skill development and certifications.
  • Clear career growth opportunities supported by coaches and a motivating team environment.
  • Engaging workplace with bi-weekly, monthly, or quarterly contests and dynamic business casual culture.
  • Prime office location at the World Trade Center, Barcelona, surrounded by the sea.

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