Front Desk Intern

hace 2 semanas

Barcelona, Barcelona, España Almanac Barcelona A tiempo completo

  • Almanac Barcelona

  • Barcelona

  • Experiencia

No se requiere experiencia
- ### Salario

Retribución sin especificar
- - ### Área - Puesto

**Hostelería, Turismo**

- Ayudante de Recepción
  • Categoría o nivel

    Empleado/a
    - - ### Vacantes

    2
    - ### Inscritos

    1
    - - ### Contrato

    Contrato Prácticas
    • Jornada

      Completa

Proceso de selección continuo.

Funciones

OFFER THE GREATEST SERVICE TO GUESTS

• Carry out in a qualified manner, with initiative and responsibility, the welcoming of guests and all related tasks.

• Execute customer service tasks at the reception.

• Carry out the procedures related to the occupation and sale of the rooms (Reservations, Check In and Check Out).

• Perform tasks related to billing and collection, as well as foreign currency exchange.

• Receive and process customer complaints using the SEDAS approach (internal training approach)

Requisitos


• Student preferably in Hospitality or Tourism Management, or related fields.

• Experience with PMS Opera is a plus.

• High level of knowledge in Microsoft Office (Excel, Word PowerPoint).

• Fluent in English, Spanish. Other languages are a plus.

• Previous professional experience in Front Desk is a plus.
Idiomas requeridos: Español e Inglés.

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