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Agente de rampa

hace 2 semanas

Ibiza Balearic Islands, España GENERAL AVIATION SERVICE SL FBO A tiempo completo

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Reports to: Station Manager

Location : Ibiza airport

Schedule: From monday to sunday or rotating shifts

Salary: €

Main Responsibilities:

Operational Functions:

  • Communicate operationally with AENA (airport authorities).
  • Manage slots and airport permits.
  • Handle invoicing for services provided.
  • Coordinate external services such as refueling, cleaning, latrine services, water, and toilet service arrangements, and pushback services.
  • Apply Operational Safety processes on the ramp.

Office Duties:

  • Communicate with various stakeholders (airlines, agencies, brokers, crews, passengers).
  • Process catering and laundry requests.
  • Manage and book hotel/accommodation and VIP transportation services.

Loading and Unloading:

  • Manage loading and unloading of baggage.
  • Custody and transportation of luggage during boarding and disembarkation.

VIP Support:

  • Conduct Passengers Meet & Greet.
  • Provide assistance in VIP lounges for passengers and CREW.
  • Handle passenger and crew accommodation.

Qualifications and Experience:

  • Fluent in English (written and spoken); other languages (French, German) are a plus.
  • Possess a driving license.
  • Proven experience in the airport environment is a plus.
  • Customer-oriented approach.
  • Self-motivated, disciplined, with a flexible attitude to working hours.
  • Proactive and analytical approach.
  • Experience in a multi-faceted, international organization.
  • Excellent communication, interpersonal, and organizational skills.
  • Ability to balance priorities and meet targets within a demanding workload.
  • Hands-on mentality.