Community Specialist

hace 2 semanas


Madrid, Madrid, España ba297158-ecb8-49de-89f7-1cdd06206d72 A tiempo completo 30.000 € - 40.000 € al año

Role Description

This is a full-time hybrid role for a Community Specialist based in Madrid, with some flexibility for remote work. The Community Specialist will be responsible for building and maintaining relationships within the community, fostering engagement, and ensuring a high level of customer satisfaction. Key duties include managing community interactions, addressing customer inquiries and concerns, facilitating community events, and implementing initiatives to strengthen community ties. The role requires regular reporting on community engagement metrics and staying updated on best practices for community management.

Qualifications

  • Strong Interpersonal Skills and a passion for Community Engagement
  • Exceptional Communication and Customer Service abilities
  • Experience or proficiency in Community Management
  • Organizational, time management, and problem-solving skills
  • Familiarity with digital tools for community engagement is a plus
  • Previous experience in community or customer-facing roles is advantageous
  • Proficiency in Spanish and English
  • Bachelor's degree in Communications, Marketing, Public Relations, or a related field is preferred


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