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Sales Operations Specialist
hace 1 día
We're hiring: Sales Operations Specialist (Sales Back Office)
At KARIBOU, we are growing fast and leading the way in sustainable packaging solutions. We design and distribute 100% plant-based, plastic-free single-use packaging, helping businesses reduce their environmental footprint.
Our mission is to drive the transition toward more responsible and sustainable consumption. To support our continued growth, we are looking for a Sales Operations Specialist to join our Commercial team.
Your Role
As a Sales Operations Specialist, you will play a key role in supporting the Sales Team by ensuring accurate and efficient order management, while contributing to an excellent customer experience across all commercial interactions.
What You'll Do
Support Sales Management in achieving departamental objectives
Manage and process customer orders in ERP Navision, ensuring accuracy and proper follow-up
Coordinate with customers, sales representatives, agents, and internal departments
Handle customer inquiries, claims, and incidents in a professional and timely manner
Monitor shipments and deliveries to ensure correct execution
Prepare and send product samples to clients and prospects
Support invoicing and administrative processes
Contribute to continuous improvement initiatives
What We're Looking For
Degree in International Trade, Business Administration, or related field
Minimum of 2 years' experience in Sales Back Office or Sales Administration roles
Full professional proficiency in English (French or other languages are a plus)
Strong skills in ERP systems (Navision preferred) and advanced Excel
Knowledge of Power BI is a plus
Willingness to travel occasionally
Organized, proactive, and results-oriented mindset
What We Offer
Permanent position in a fast-growing, purpose-driven company
Professional development and career growth
A dynamic, inclusive, and sustainability-focused work environment
Competitive salary based on experience and profile
