Night Manager

hace 1 semana

Marbella, Málaga, España Oasis Premium Recovery A tiempo completo

Job Title:
Night Manager (Reception & Security Supervision)

Location:
Oasis Premium Recovery Centre, Marbella

Schedule:
Night Shift (Full-Time)

Overview

The Night Manager ensures a calm, safe, and well-coordinated environment during nighttime hours. This role combines front-desk reception duties, guest support, and basic security oversight. The Night Manager is responsible for maintaining the environment of confidentiality, discretion, and comfort expected at a premium recovery residence.

Key Responsibilities

  • Serve as the primary point of contact for residents during nighttime hours.
  • Manage reception tasks: check-ins, check-outs, guest assistance, handling calls and messages.
  • Monitor property security systems and conduct regular walkthroughs to ensure safety and order.
  • Respond to resident requests, concerns, or incidents in a calm and professional manner.
  • Coordinate with daytime staff through accurate nightly reporting and information handover.
  • Maintain confidentiality and uphold the center's standards of privacy and discretion.
  • Oversee compliance with house guidelines and ensure a peaceful environment conducive to rest and recovery.
  • Liaise with external services if needed (medical support, transport, emergency services) following established protocols.
  • Ensure cleanliness and organization of common areas during shift.

Requirements

  • Previous experience in hospitality, residential care, private villas, recovery centers, or high-end service environments.
  • Strong interpersonal communication skills and ability to interact with residents respectfully and professionally.
  • Reliable, calm, observant, and solution-oriented in managing unexpected situations.
  • Fluent in English
    ; Spanish is a strong advantage.
  • Basic IT skills (email, reception software, logging systems).
  • Ability to maintain professional boundaries and discretion at all times.
  • Valid work authorization in Spain.

Preferred Qualities

  • Background or training in psychology, wellness, security, or hospitality.
  • Experience working with UHNW clients or in private guest environments.
  • First aid certification (or willingness to obtain).

Compensation & Benefits

Competitive salary aligned with experience, paid holiday schedule, supportive work environment, and professional growth opportunities within a premium wellness organization.

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