Lead Demand and Inventory Manager

With over 25 years' experience, plus the same enormous passion and ambition we had on day-one, we're trailblazers in the pet e-commerce industry. Our solutions make over 12 million customers genuinely happier – and that's something we really care about. We work together to continually adapt; embracing change and the challenges it brings so that we can keep doing better. Join us and discover a place where your potential meets your passion for pets. That's the power of plus.

Job Description
We are looking for a passionate and result-driven Lead Demand and Inventory Manager (all genders) to join our team. Your key responsibilities will include:

Demand & Supply Planning:

• Collaborate with Purchasing, Brand, and Product teams to align on cross-functional priorities for demand planning.
• Generate consensus demand by analysing forecast data, considering factors such as assortment changes, promotional impacts, and strategic growth plans.
• Manage purchasing and inventory predictions for short- to mid-term planning, communicating plans to internal stakeholders.
• Support the Sales & Operations Planning (S&OP) process by translating plans into replenishment actions and forecast adjustments.

Out-of-Stock (OOS) / Over-Stock (OV) Management:

• Analyse missed KPIs and provide transparency on root causes to all stakeholders.
• Implement corrective actions to address issues such as near out-of-stock situations and stock expiry.
• Lead supply chain integration projects with key suppliers.
• Identify structural problems and improvement opportunities, initiating projects to enhance processes, tools, and methods.

Continuous Improvement:

• Take ownership of small-scale projects and contribute to larger projects as needed.
• Collaborate with internal tech teams to enhance system capabilities and automate key processes.
• Challenge the status quo and encourage creative thinking to optimise sourcing and replenishment strategies.
• Continuously improve reporting and governance routines around OOS/OV and unhealthy inventory.
• Stay informed on industry trends, technological advancements, and best practices in demand planning.

Qualifications

• At least 5 years of significant experience gained in a project oriented and/or analytically focused role (e.g. consulting, project management, business analyst)
• University degree with a quantitative focus
• Advanced Excel user; experience with SQL, Power BI is a big plus
• Analytical and problem-solving skills: A focus on translating data into actionable insights to drive informed decision-making
• Strong team player with effective communication skills across various seniorities and backgrounds as well as an ability to present complex ideas
• Fluency in English

Additional Information
Headquartered in Munich, with offices across Madrid, Krakow, Wroclaw, London and Vienna, we collaborate because we genuinely love working together - so you'll be at the heart of an incredible, multinational team. We trust each other to get the job done, which means you'll benefit from hybrid working, spending 60% of your time in the office and 40% at home. There's an option to work for 20 days abroad in approved countries, too.

Add to that development opportunities that help you to shape your own career path, excellent training and support, wellbeing offers, subsidised transport or bike leasing, plus 20% employee discount across all our products, and you'll begin to get a sense of what sets us apart. Find out more about the specific benefits at your local office in our blog posts.

zooplus is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members.