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Commercial Project

hace 3 semanas

Madrid, Madrid, España Amadeus A tiempo completo

Job Title
Commercial Project & Change Manager, Hospitality

The Commercial Project and Change Manager will drive end-to-end projects and lead change management key initiatives within the Commercial Organization within Hospitality Business Unit acting as a strategic enabler of operational efficiency, stakeholder alignment, and continuous improvement.

Main Responsibilities

  • Project Management: Oversee key projects within Commercial, ensuring comprehensive coverage across the Hospitality Organization.
  • Change Management: Support change management for key Commercial projects, keeping Sales Enablement informed and involved throughout implementation.
  • End-to-end coordination: Coordinate integration of projects across Operations and Finance. Work with teams from different functions to set priorities and carry out project plans. Foster collaboration and continuous improvement across all project stages.

About The Ideal Candidate

  • Bachelor's Degree in Business Administration, Industrial Engineering, Operations Management, Information Systems, or equivalent experience. Master's Degree in MBA, Organizational Change, Data Analytics, or Process Engineering is valued.
  • Certifications in Lean Six Sigma, Project Management Professional (PMP), Prosci Change Management, or Process Mining (such as Celonis, ARIS) are appreciated.
  • Experience in cross-functional process improvement initiatives using Lean Six Sigma, process mining, or similar methodologies, with background in change management and stakeholder engagement, including facilitation of workshops and Kaizen ceremonies.
  • Knowledge of the Hospitality ecosystem, customer lifecycle, product integration, and operational differences across enterprise and mid-market hotel segments is valued. Familiarity with selling processes, reducing non-selling time, harmonizing tools, and supporting solution-based selling across Lead to Order stages.
  • Additional Skills
  • Proficiency with process mining tools (such as Celonis), Salesforce and Conga (Configure, Price, Quote (CPQ), Contract Lifecycle Management (CLM)), and familiarity with Zuora are appreciated.
  • Languages: Proficiency in English is needed; Spanish and French are valued.

Willing to evolve your Project and Change Management skills to the next level with Amadeus?
Apply now
**Diversity & Inclusion****
Amadeus aspires to be a leader in Diversity, Equity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience.

Amadeus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.