Network Engineer

hace 6 días

Greater León Spain Area Tech People 247 A tiempo completo

Hi,

We are looking for an on-site Network Engineer L1 with 3–4 years of relevant experience.

Work Type: Dispatch

Contract: B2B

Location:
Spain, Leon

Language Required: English B2

Start Date: ASAP

Please let me know if you're currently available and interested in the dispatch role. Network Support L1+ skills:

Network Engineer JOB DESCRIPTION

Objectives of this Role:

Level 1
Network Support Engineer
will monitor the
networks
and ensure security standards are met.
Network Engineers
will also be responsible for troubleshooting and fixing problems.

Job Description for Network Support Engineer:

  • The 1st Line Network Engineer will be expected to work through helpdesk tickets and will be expected to go out on site to visit clients.
  • Need to thrive on multi-tasking as they complete tasks like installing / maintaining servers (virtual and physical), supporting workstations, resolving OS and application faults as well as identifying and resolving network connectivity issues.
  • Installation/Configuration of Routers and Switches.
  • Trouble shooting and resolve network base problems for customers or Troubleshooting circuit faults and working with carriers to achieve fault resolution.
  • Handling customer enquiries and support issues using a ticketing system
  • Proactive network monitoring of alarms via monitoring tools
  • Ensuring SLA's are not breached
  • Escalation of faults/outages, taking action to restore services

Education:

Bachelor's Degree in Computer Science or IT related field or Networking is preferred

Other Skills:

  • Solid understanding of Microsoft Desktops
  • Awareness of networking principles and technologies
  • Excellent communication skills
  • High level of customer service
  • General networking, TCP/IP principles & DNS knowledge
  • Flexible approach to work with the ability to work effectively under pressure

Certification:

  • CCNA
  • CISCO
  • CCNP

Alternative Titles:

  • Service desk analyst.
  • Network engineer.
  • Associate Network engineer
  • Network architect.
  • Network manager.
  • Wireless network engineer.
  • Telecommunications manager or specialist.
  • Pre-sales engineer
  • Network Operations Center Engineer

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