Product Experience Lead Designer

Born and based in Barcelona, Nacar is an award-winning Strategic Design Agency, impassioned by our agile and international team composed of over 90 creative professionals (design strategists, researchers, product and UX / UI designers, engineers, and overall creatives).

We work with all-size clients from across multiple industries, collaborating in innovation and establishing solutions and product strategies that apply to Industrial, Digital, Brand and Service Design.

We also contribute to their digitalization, by conceptualizing and prototyping new, human centered products and services around technological capabilities.
With a hybrid-work model and flexible working hours, we are powered by a culture of communication, collaboration, proactivity and positivity, always aiming to humanize technology experiences and to transform into the phygital future.

Our offices, an urban oasis, are located in the beautiful Palo Alto, an old factory in Poblenou, restored and converted into studios for designers and artists.
Nacar was made to be a place where people can grow and impact the world, and we're in continuous growth to always provide our best.

Our team is connected by common challenges, eager to discover, envision and materialize new opportunities. Is this something you feel identified with?

We are currently looking for a Product Experience Lead Designer to join our team and collaborate on strategic, high-impact projects for a global technology client, working within an international product organization and shaping the end-to-end experience for complex hardware–software–service ecosystems.

If you're seeking a global challenge in an Innovation Hub that's shaping digital futures worldwide, this opportunity is for you

Important: This position follows a hybrid model, requiring on-site presence 3 days per week.

-What will your day to day be like?-

You will:

Customer & Field Research

• Conduct field research with B2B customers to deeply understand workflows, pain points and opportunities across hardware, software, control panels and services.

• Translate insights into prioritized, actionable experience opportunities.
  

Experience Strategy

• Define user-centered experience strategies that address key customer problems while aligning to product and business goals.

• Shape the holistic end-to-end experience across physical, digital and service touchpoints.
  

Hands-On Design Delivery

• Deliver production-ready UX/UI, interaction models, ergonomic guidelines and industrial design recommendations.

• Ensure design coherence, scalability and quality across the product portfolio.

Cross-Functional Collaboration

• Partner closely with Product Management, Engineering, Customer Assurance and Program teams to ensure cohesive execution.

• Facilitate workshops, alignment sessions and co-creation activities to accelerate delivery.

Evaluation, Quality & Impact

• Validate concepts and delivered solutions through customer research, field data and key UX KPIs.

• Monitor adoption, quality and business impact; continuously iterate and improve.
  

-What are we looking for?-

• Bachelor's or Master's degree in Industrial Design, Interaction Design or equivalent.

• 5+ years of relevant design experience, including leading design initiatives or managing cross-functional projects.

• Strong experience in user research within B2B or technical environments.

• Proven ability to deliver both digital and/or physical product design solutions.

• Proficiency with tools such as Figma, Miro, PowerPoint, analytics platforms and AI tools applied to design.

• Excellent project management, communication, stakeholder alignment and facilitation skills.

• Analytical mindset with passion for quality, innovation and continuous improvement.

-Why should you join?-

We also offer:

Permanent contract.

Competitive salary - with an yearly job performance appraisal.

Hybrid working model - you can either work from home or enjoy our beautiful studio (with free coffee and a great garden).

Join a dynamic +15 nationalities community and enjoy our team-building activities.

Keep challenging yourself with our Nacar Academy training program, aligned with the creation of personalized career paths.

26 paid vacation days.

Monthly allowance for internet costs and a budget for working-from-home materials.

Health Insurance.

Flexible working hours.

Free tickets for the Palo Alto Market