Sr Manager Commercial Operations

The Company

Dexcom Corporation (NASDAQ DXCM) is a pioneer and global leader in continuous glucose monitoring (CGM). Dexcom began as a small company with a big dream: To forever change how diabetes is managed. To unlock information and insights that drive better health outcomes. Here we are 25 years later, having pioneered an industry. And we're just getting started. We are broadening our vision beyond diabetes to empower people to take control of health. That means personalized, actionable insights aimed at solving important health challenges. To continue what we've started: Improving human health.

We are driven by thousands of ambitious, passionate people worldwide who are willing to fight like warriors to earn the trust of our customers by listening, serving with integrity, thinking big, and being dependable. We've already changed millions of lives and we're ready to change millions more. Our future ambition is to become a leading consumer health technology company while continuing to develop solutions for serious health conditions. We'll get there by constantly reinventing unique biosensing-technology experiences. Though we've come a long way from our small company days, our dreams are bigger than ever. The opportunity to improve health on a global scale stands before us.

Meet the team:

The Commercial Excellence Business Partner is a Sr. manager designed to partner Cluster Leader and
Country Leaders to design, enhance and implement a coordinated commercialisation strategy. The
commercialisation strategy would encompass all the relevant aspects of Commercial Excellence such as
process & governance, customer relationship management, account segmentation, targeting and planning,
territory alignment and all other key strategic initiatives to drive the effective execution of strategy.

This partnering role is expected to draw upon, and proactively bring together all aspects of commercial
excellence functionality (sales analytics, sales incentive, sales effectiveness, sales enablement tools and
techs, etc) plus other necessary resources to implement the optimum solution to drive growth and ensure
success.
This position will ensure a single dedicated point of contact regarding commercial excellence for the cluster
leader and his leadership team. The individual needs a deep and professional mature understanding of the
inputs into commercialisation strategy such as markets, indications, access, and key growth drivers.
 

Where you come in:

• Go to Market Evolution & Omni Channel Transformation: Collaborate with cluster/country leadership to
optimize the GTM model, enhancing customer experience and resource efficiency.

• Segmentation and Prioritization: Implement localized segmentation and prioritization methodologies
aligned with EMEA guidance to accurately assess market potential and prioritize accounts.

• Territory Design: Lead data-driven territory design exercises to balance sales potential, market share,
geographical area, and relationship factors.

• Targeting and activity planning: Develop data-driven targeting and activity plans to optimize sales force
effectiveness, focusing on campaigns and new product launches.

• Disciplined execution: Drive disciplined execution of sales strategies, promoting continuous
improvement and full utilization of sales reports and CRM (Veeva).

• Sales Performance Management: Monitor overall sales performance, define KPIs, and implement
Governance for fact-based decisions and best practice sharing.

• Cross-functional collaboration: Facilitate efficient collaboration across sales, market access, marketing,
and other roles to execute a holistic sales process.

• Sales People Competency Development: Foster a growth mindset and culture, identifying training
needs and collaborating with the commercial training team.

• Sales Incentive: Design and implement compensation plans in collaboration with EMEA Sales Incentive
and Analytics Team to drive strategy and reward achievement.

• Change Agent: Act as a change agent to support continuous, consistent growth within commercial
teams.

• Commercial Excellence Initiatives: Support special projects to improve commercial performance and
expand capabilities. (EMEA or Local)

What makes you successful:

• Extensive experience in Commercial Excellence or Sales/Revenue Management in pharma, medical
device, or healthcare.

• Hands-on experience as a sales manager or/and senior experience in people management.

• Strong team player with a proven track record of enabling cross-functional collaboration and generating
impact.

• Excellent written and verbal communication skills in English and local languages.

• Ability to manage, motivate, and lead through influence.

• Strong analytical skills for data-driven decision-making and problem-solving.

• Proactive, engaging and persuasive personality to lead and energize commercial teams.

• Advocate for major change initiatives.

• Ability to educate and train sales teams for consistent success.

• Continuous learner of local healthcare systems and technology

• Experience with tools like Veeva, Salesforce, Tableau, Oracle Fusion BI.

• Fluent in English, another language (Spanish, Italian or French) is required
What you'll get: (this section should not be modified)

• A front row seat to life changing CGM technology. Learn about our brave #dexcomwarriors community.

• A full and comprehensive benefits program.

• Growth opportunities on a global scale.

• Access to career development through in-house learning programs and/or qualified tuition reimbursement.

• An exciting and innovative, industry-leading organization committed to our employees, customers, and the
communities we serve.

Travel Required:

• 25-50%

Flex Workplace: Your primary location will be a home office. You will not have an assigned workstation and will
work with your manager to determine office visit needs. You must live within commuting distance of your
assigned Dexcom site (typically 75 miles/120km).

To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Dexcom. Only authorized staffing and recruiting agencies may use this site or to submit profiles, applications or resumes on specific requisitions. Dexcom does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to the Talent Acquisition team, Dexcom employees or any other company location. Dexcom is not responsible for any fees related to unsolicited resumes/applications.