fixed term contract

LA MAISON JACQUEMUS
Jacquemus was founded by Simon Porte Jacquemus in 2009 in Paris, France.

Dedicated to the memory of the designer's late mother, the brand draws inspiration from a passion for culture. The Jacquemus ready-to-wear and accessories collections for men and women reference the French way of life and universal gestures of beauty, encompassing influences from fine art photography to decorative arts, cinema, painting, and sculpture.

Throughout the years, Jacquemus has staged runway productions in unique and unexpected locations, including a Parisian swimming pool, the Musée Picasso, a lavender field in Provence, a wheat field outside Paris, a salt marsh in the Camargue, and a beach in Hawaii. More recently, the brand has embraced settings such as the canal of the Château de Versailles (Le Chouchou), the Fondation Maeght (Les Sculptures), Casa Malaparte (La Casa) and Auguste Perret's Parisian apartment (La Croisière).

Based in the 8th arrondissement of Paris, Jacquemus is an independent fashion house with over 300 employees. Renowned for its fast-growing digital presence and its worldwide business spread, the brand has created innovative retail experiences around the world before opening its first permanent flagship store at 58 Avenue Montaigne in Paris in 2022. Following this milestone, international boutiques have opened in New York (SoHo), London (New Bond Street), Los Angeles (Melrose Avenue) and Dubai.

Role Overview
As a Boutique Supervisor, you are a key leader on the floor, driving performance while engaging the team around an exceptional client experience.

You support the Store Manager in the daily management of the boutique and ensure brand standards are consistently delivered in a fast-paced, international environment.

Key Responsibilities
Sales & Performance

• Actively contribute to achieving sales targets and KPIs
• Translate commercial objectives into clear and motivating actions for the team
• Monitor daily performance and adapt floor actions accordingly
• Drive sales through product focus, storytelling and client engagement
• Encourage a performance-driven mindset while maintaining a positive team dynamic

Team Leadership & Engagement

• Engage, align and motivate the team around sales objectives and client experience standards
• Lead daily briefs and on-the-floor coaching to ensure consistency in service and attitude
• Act as a key relay for the Store Manager and take ownership when required
• Lead by example with an exemplary selling ceremony and behaviour
• Support onboarding, training and continuous development of team members
• Create a collaborative, energetic and committed team environment

Client Experience & CRM

• Embed a strong client-centric culture within the team
• Ensure each team member delivers a premium, personalised and memorable client experience
• Coach the team on client approach, storytelling and relationship-building
• Actively develop client loyalty and CRM performance
• Handle sensitive client situations with professionalism, empathy and leadership

Operations & Visual Excellence

• Ensure brand guidelines and visual merchandising standards are fully respected
• Support daily operations (cash desk, stock, deliveries, organisation of the floor)
• Ensure smooth day-to-day store operations, especially during peak seasonal periods
• Guarantee compliance with procedures and brand standards

PROFILE & MINDSET

• Previous experience as a Supervisor or Senior Sales Associate in a premium or luxury retail environment
• Strong leadership mindset with a natural ability to bring teams on board
• Passionate about client experience and service excellence
• Hands-on, proactive and comfortable leading from the floor
• Adaptable and resilient in a fast-paced, seasonal context
• Fluent in English (additional languages are a strong plus)
• Flexible availability (weekends, evenings, peak season)

From April to October

Accommodation not provided